Customer Ratings & Reviews

Purchased this laptop for my son entering freshman yr in college, he loves it, everything he needs from fast processor to long lasting battery pack.

The Geek squad protection is great to have since it covers products in my home so I know that if I need help it is available quickly. I am glad I purchased the protection though I hope not to have to use it.

No problems with service. Warranty worth it fir college student purchases away at school with no concerns

Of course we love Geek Squad and they're gonna protect my computer against anything and everything and hes not even spill something love love love this

The agent remotely helped me with problem on my computer

I’m so happy I bought the protection because you never know what might happen and I’m in college and I travel a lot with it so I’m glad I got the protection!

Very jappy woth my laptop and my external hard drive

Computers seldom ever have mechanical problems for a while, but an accident can happen at any time. It's nice to have 2 years to not worry about it.

This service I have not had to use this time. But when I have used previously, the Geek Squad team was very helpful.

Always worth it to invest in the oops for any of your electronics. Don’t want to say I should have purchased protection after the fact.

I like to know that I am protected from anything that may happen and have the peace of mind.

love the extra protection for the computer. so far haven't had to use but in case of liquids or snow or rain its great to feel safe on this plan.

Geek Squad is always helpful. They go above and beyond. The definitely add value to the purchases you make at Best Buy. I would recommend them to anyone.

Good to have just in case something happens with your product. I haven't had to use it yet but good to know that they'll be there if I need them.

It is the peace of mind for me! I have not needed to use the service, but when it is time, I know that Best Buy can quickly address my concerns.

I think the geek Squad protection is worth every penny! Qualified and helpful techs that actually know what they are doing.

I love the protection plan from Bestbiy. I get it all the time.

its amazing for unexpected accidents and giving our money worth by replacing it with a working one so we can continue with our work on the laptop

I get this on all my items I buy from Best Buy. Best protection policy I’ve ever bought. Used it on my headphones when they stop working and they gave a new pair from the rack not a refurbished one.

I have not had the opportunity to use this service, but I feel sure that if I need to, they will give me excellent service.