Customer Ratings & Reviews

The best product! I love this ! Buy ! Great ! I love the experience !

Better safe than sorry!! I always get protection for everything that I buy because things can happen and this is the best way to be protected.

One of the smartest things I’ve ever purchased. Especially since about 90% of my gadgets and tech comes from Best Buy. The team had an incredible level of respect for my home. I definitely appreciate that.

Came in handy when my laptop wasn't charging. Made an appointment and it went smooth

I’m not very computer savvy, so I wouldn’t have the first idea on how to fix my computer or get rid of viruses. Worth the money.

This service plan is a no brainer if buying a new electric item. The piece of mind having a protection plan is well worth buying and highly recommended.

Super nice to have in case you ever need anything done on your computer or products. I havent had to use them this time around but I have in the past.

We have have great service using Geek Squad Service.

The warranty service plan has been so helpful.I know if anything happens I can trust geek squad will take care of it for me in no time.

Got open box computer & was in amazing condition. Came in within less than 2 days.

I purchased the geek squad protection for a referbished laptop. I was glad I did because I ended up using it for my laptop when it stopped working.

I always recommend purchasing an extra warranty on expensive electronics. Need to protect your investment.

Geek squad wasn't required for this item. I have nothing to add.

We have used the warranty and Geek Squad on almost all products my kids use and never been disappointed. Easy. Quick. Helpful. Saves money in the long run with kids.

We have used the warranty and Geek Squad on almost all products my kids use and never been disappointed. Easy. Quick. Helpful. Saves money in the long run with kids.

This was definitely worth the purchase and really came in handy

Good to have but total tech is a better value. I have the total tech and have used it several times to clean up several computer’s for remote learning

If you get something that's as expensive as the surface with the possibility that you could drop it, something inside could go wrong or the battery could fail you want a warranty for protection.

Hope I never need to use it but it is a great and safe purchase - I consider it a reasonably priced cushion of security just in case I need it!

A must for all electronics. The service technicians were great they were nice and pleasant.