Customer Ratings & Reviews

I always get the Best Buy warranty for expensive purchases. They honor what they say they are going to cover and as a matter of fact there have been quite a few instances that I had my products replaced with a NEW product instead of repairs (easier to replace than repair).

Geek Squad has always been there to help me whenever I called them They have been very thorough and explained the problem Definitely recommend

I'll most likely need it....... if past perfomance repeats

Agent was able to resolve initial 3rd party security protection loading.

VERY helpful ! ! ! Had some sort of issue where my Chromebook just went dead. Repaired very quickly and been great since:)

A mist if you have a lot of hazzard environment such as kids, animals or even people who don't pay attention to equipments surrounding's.

I have not used this service for the new Chromebook, but I also have the same plan for my 2-year old laptop. Geek Squad replaced cracked screen last year and a bad power port on the laptop this year under the plan.

Totally worth it. Gotta keep the things we live protected. 5 stars

Geek Squad protection is always a must with my purchases. Never know when something could happen. Service is always professional, prompt, and thorough. Highly recommend! And, the Total Tech Support is wonderful!

I went in for a consultation for my laptop. The agents were very knowledgeable and helpful. They quickly determined that I needed to have my pc shipped out. I was quickly notified when it came back in!

I would recommend purchasing a protection plan when offered. You never know when issues will arise and it does save you money. I purchased the plan for my laptop and it saved me from having to buy another power cord.

They just work! I'd definitely recommend getting it for the first year at least.

They have your back when you run into accidental damaged. They always try to resolve your issue without playing 100 questions and the staff has great customer service.

Amazing , if anything happened to my lap top I can bring it in best buy and the gear squad takes care of the issue

Highly recommend, a bit pricey. However, you never know when you will need to really use it.

Geek squad did a data transfer. But forgot to put in my SIM card from my old phone into my new phone. So I had to make another trip back into the store.

Purchased this warranty with the piece of mind that my computer to fully covered if anything were to happen to it. Not much money for piece of mind.

The 2-year warranty does a really great job recommended for everybody

I was having an issue with my laptops audio while playing youtube but now everything is running smooth!

Gives you a little comfort. So that's worth it. Warranties are always pricey. But it that way where ever you go