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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11731 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 11,731 reviews
  • Rated 5 out of 5 stars

    We loved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good we looved our new compiuter, and we like spend in Best But , favors store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff were friendly and helpful. They helped us get a laptop for my son.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase at a great price. I look for this item everywhere an it was way expensive but wit best buy I get a great deal. Cant' wait to keep purchasing from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is better to have it and not use it, than to need it and not have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use Geek Squad for computer problems from help setting up a new computer to problems with current laptops, Always helpful & friendly service. Easy to make appointments on their website or drop off at the nearest Best Buy store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase and great value and great price thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me piece of mind. Simple and easy to use and understand the terms a and conditions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice waranty coverage . Nice an efficient crew peolple. Very helpful crew . Very kind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I feel protected with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the additional protection with Geek Squad to be sure I did everything I could to protect my investment...now nearly two years later I'm happy to say I never had need to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gerk Squad is good to have, especially when you are on a budget. We all knows things happen at times and occasionally break down. But with Geek Squad the will either fix it or replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope to get safe great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Geek Squad protection plan about five years ago when I purchased a Toshiba laptop. I got great service then, so I purchased again with my Lenovo laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped me hassle free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and upheld the warranty with no issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with their help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Geek squad for help a few times both at home and in store. Found them to be knowledgeable, courteous, and ready to make sure your technical needs are met.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Accidental Geek Squad Protection used on every item I buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didnt use protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Downside, 1 year protection is kind of expensive , have not had to use it but the 1 year mark past so, waisted $$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is important

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this protection for my college students new computer want to make sure it’s covered for the duration of his education smart money spent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lifesaver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make the investment. I accidentally damaged my laptop that was very expensive and with this protected I was able to get a full refund! No hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good deal and much needed. Will do as describe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know it has a warranty just got this for an extra cushion. I have used the squad before they are so helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Sleek, and compact, yet the screen seems huge. The built in camera is excellent,a s well as the sound. The picture is super clear, and has great detail. Best computer I have owned!

    I would recommend this to a friend