Customer Ratings & Reviews

Always invest in insurance especially for electronics that are known for having bugs.

Remember to always get the extended warranty for expensive electronic devices. They will come in handy if you ever need to have anything repaired and or replaced.

Geek squad is always so helpful. I’d recommend their protection plan every time.

Ive had quite a bit of problems with buying the open box computers at BB. However, BB has been exceptional in taking the problem computers back with full credit. So A+.

I wish I had gotten them for more than 3 years. My next computer I will indeed. You can't go wrong with a Geek Squad team on your side. And I work in IT and I still need them!

Excellent for my kids. They love working in this computer. Really Soft and comfortable.

This plan saved me over $1000 because my dog nocked it of the table the geeks where so kind and i expect to get it back soon really grateful for quality service as promised

Luckily I have not had to utilize the 1 year Geek Squad protection yet but I have known others to use it in the past and it’s a must when buying electronics, I feel anyway!

The coverage is invaluable if it's a portable item.

This plan is well worth it! I have had to use it a few times and the agents fixed my issues quickly and professionally.

Always great in helping with issues and servicing when needed.

I haven't needed to use this yet, but it's been a great service!

I have never had an issue when having to replace a defective product under this plan. Best Buy is awesome about standing behind their products that they sell and making sure their customers leave the store completely satisified.

Extremely worth it for electronics, they always helped me when I needed it

love the Samsung Notebook... very Easy to use AND CONNECTED AUTO TO MY WIRELESS PRINTER! THANK YOU GEEK SQUAD FOR TRANS MY APPS N GETTING THIS ALL TOGETHER!!

You got to get that warranty if you want to protect those devices

I have yet to use the warranty on but will if the mouse does not stop moving on its own.

I have been able to get in touch with Geek Squad for all of my electronic needs. I have brought in multiple computers with viruses and other similar issues and within a few days the issues are resolved with great customer service

Geeksquad is the only reason I buy products from BestBuy. I have always trusted GeekSquad with all of my products.

A relief to have this as a back up for the first year.