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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11746 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 172 Showing 3,421-3,440 of 11,746 reviews
  • Rated 5 out of 5 stars

    Geek Squad is always available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase Geek Squad service when making electronic items. Peace of mind knowing within the extended time that I am covered is worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    purchased for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is too expensive but if something happens its good to have. We have a lot of devices and it could become costly for our family. For families who have three or more devices should be offered a reasonable family protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used this and hopefully will not have too but want to make sure if there are any issues i am covered. in the past it has come in handy and saved me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like that they will explain things for you to understand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Luvvliv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I've used the geek squad service plan for other laptops and have been satisfied so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend geek squad, i can not believe how many times i have reached out to them even foe the smallest of requests and they are always helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ever free maintenance on the computer for an entire year. You can’t beat this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Resolved my charger issue quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service offered by the geek squad representative, though helpline service can be improved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's good to have protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used the geek squad service yet, but i hear its excellent so i have it just in case. Doesn't hurt to have protection on your products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great way to save money on all my electronics needs and repairs. I have used my Geek Squad Protection a few times this year and would recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the service. Piece of mind. Best Buy has really good after sales service Amazing gadget to use!! Love every moment of it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bargain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price I figured it was a bargain considering I bought it for a 9 year old. And the main purpose is to download and play games, right? What can go wrong, well, a lot in 2 years? I am guessing I will get my money's worth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BETTER SAFE THAN SORRY!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to use for my asus computer but haven't had to use it yet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got this protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this protection and good thing since coffee was spilled on it and quit working. Replaced it with another laptop but I did pick a different brand due to availability at the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this for the price! This is a great addition to protect your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new laptop recently and wanted additional support in case of accidents. Haven't had a reason to use the service yet, but it's good to know I have it just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this just in case I need it. I have not had to use it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did not have to come to the rescue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately, I have not had to use the 2 - Year Accidental Geek Squad Protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have Investment Protection for computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I strongly recommend protection plans everytime they are offered. Best Buy is best in class when is comes to offering affordable reassurance when buying new computers

    I would recommend this to a friend