Customer Ratings & Reviews

Use this for the price! This is a great addition to protect your purchase.

Fortunately, I have not had to use the 2 - Year Accidental Geek Squad Protection.

I purchased the 3-year warranty on a laptop. The display started doing some odd things. Since it didn’t do it for them they said they weren’t sure what it was. Apparently if I had paid for their membership they would have run diagnostics for free. If there turns out to be an issue with the display or the graphics card, they do not fix it in house. They would have to ship it off and it could take weeks to get back. I should have purchased the manufacturers extended warranty instead.

my Surface2 crashed (2 years old) and they were unable to fix, I received credit for my entire purchase price of the Surface2 towards purchase price of Surface3. Happy customer!

I love gets squat protection. I would never buy anything without putting Geek Squad protection on it. Getting it fixed or a place is easy. Great job Best Buy!

Got this just in case I need it. I have not had to use it yet.

Good, but expensive to use only once. I don't use it like most people may use it; but I had to take my laptop in for repair and the protection was less then the repair itself, but if I'm using it only once - it wasn't worth it.

Feels great knowing I will have protection if anything ever happens to my laptop and not have to worry about how I would pay for another one

These are life savers. Truely. I had a computer right at the end of the warranty suffer a critical failure and they completely replaced it no quesitons asked.

3-Year Accidental Geek Squad Protection, when they responsible to product with this program , it make me comfortable to use new computer. That's why I like buy product at BestBuy.

I like having added protection in case anything happens to my device because then I'm able to be comforted by the fact that Geek Squad would help me repair or replace it.

Thisbis a great added peice of security if anything happens it is a little expensive but you never know whats gonna happen and is covered for a whole 3 tears which is great.

Big believer in you get what you pay for. Always worth having extra protection should something so wrong.

The warranty that fixes everything that could go wrong, including the stuff you do.

Geek Squad is always down to help and assist with any problem great job guys.

Guy who helped us was really nice and knew what he was talking about. Very very helpful.

The protection plans is good and I recommend everyone to have it

I havent broke my computer yet so that’s good, but the service is nice to have

The Geek squad was helpful guiding me with making the right choice for my warranty

Works awesome love that changes into a tablet. Would highly recommend.