Customer Ratings & Reviews

Came in clutch after my brother broke the computer i bought him as a gift

care free protection!!!! i will always buy best buy protection plans. It is very useful and worry free to have my stuff on vacation and other travel

Geek Squad has been very helpful each time I have purchased this service

Always good to have this protection...just in case. Laptops tend to have more accidents since they are carried around all over. Feel more secure with this protection.

This service contract is worth the cost. I had a problem with another item purchase and it was handled without any problems. This is a great deal.

The protection plan and Geek Squad access is a necessity for any high cost product. Geeks are honest and will let you know if an item can be repaired or should be replaced.

Haven’t needed to use it yet thank goodness! Im sure it'll be great

Hopping for the best. It gives me a little comfort.

Extended warranty is well worth the purchase. Saved me the entire cost of a dropped computer. Good for piece of mind if you can afford the small additional amount.

I have not needed to use this service yet, but it proved most valuable in the past—quick, honest, and reliable service.

So happy I purchased this protection with my laptop. The motherboard crashed by GeekSquad was able to fix for no additional cost….and quickly!

Like an insurance policy...haven't needed to call but great customer service at my fingertips makes thing much less stressful!

I have not used th Geek Squad yet, but i am sure they are knowledgeable in the area of Computers

This is my first Geek Squad protection purchase, and it's more practical than purchasing similar plans through the manufacturers by far. My family has bought Geek Squad protection for their laptops for years and swear by it.

Haven't needed to use it yet. Only called in once to see about a price match on the laptop which they took care of right away. Only problem I've had is when you call in your on hold forever before you finally get to talk with someone.

Great piece of mind having a extended warranty as laptop was bought for my 10 year old nephew.

Helped me over the phone to get back in to my sons laptop

I am very hapoy with this wareanty protection, I have only had the best experiences with Geek Squad and I know they stand behind their warranties.

Even though I have not had to use the Geek Squad Services yet as I have only had this laptop for 2 months, I am very glad I have this protection service available.

I got protection for my most recent laptop. Hoping to never need to use it, but if I do Geek Squad is usually pretty solid. I would recommend getting at least the one year protection for anything over $250.