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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11761 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 181 Showing 3,601-3,620 of 11,761 reviews
  • Rated 5 out of 5 stars

    Greek squad are excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This agent always help my when I have questions or issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and courtesy. Thank you all for everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel more comfortable having it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it's imperative to have Geek Squad protection on every piece of technology I own. I like the security of knowing there's always help when I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is always a good idea for computers, and easy to use. I've never had issues with getting problems fixed.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Great Customer Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase the Geek Squad Protection because we have found it to be so reliable....they always provide the best service ever.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Good quality for the price

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast good for working. Only issues have been wishing the camera was better quality and it needs more internal storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They say they cover it, then they cover it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have protection just in case I break something. I usually do. It’s good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan! Multiple options on what kind of plan you'd want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have never know what you may do by mistake and it would be covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the service from the geek squad is always a pleasure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the replacement plan and warranty. If I have ever had anything wrong they have been more than accommodating and helpful. If they couldn't fix the issue with my purchase. It was replaced with a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am hoping I will not have to use the warranty service but this was for a college student laptop that I know will get knocked around at some point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great excellent service. Always willing to answer questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptob. Came in Handy for my type of work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer answered ALL my questions and concerns. Geek squad service is a must have. It would be a mistake not to have. Treadmill

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very effective and I highly recommend it, so cool.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not sure?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure or when I got geek squad but so far I haven’t had to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your mistakes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended to everyone on any device, might be one of the best way to protect your device at affordable cost,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your accidents,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended to everyone on any device, might be one of the best way to protect your device at affordable cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection to have, to go with my new computer!

    I would recommend this to a friend