Customer Ratings & Reviews

If you buy any type of electronics always get the protection. I have used them in the past and they are very good easy to claim and will get your item back to ASAP

Great protection to have, to go with my new computer!

Great protection to have, to go with my new computer!

Great investment. I carry my laptop with me 7 days a week so things happen! Getting my laptop repaired or replaced within 2 years in a great ease of mind.

Love the added protection option they make available to us with youth in the house this is best for us

We have not had to use the geek squad because the computer has not had any problems. But the knowledge that it is there if we need it is awesome.

I honestly haven't had to use it yet, but believe me I will.

Awesome it was great!! People were so helpful too.

I don't buy computers or tech gear anywhere else because of this protection plan. I do think it's expensive and overpriced. I have used it for repairs and have met with varying success on them actually fixing my stuff. I've had laptops sent out & replaced. My dslr camera was shot and after 3 repair visits, still doesn't work. They do give up a bit too easily on fixing some stuff which is annoying. I'd almost prefer they just replace stuff now but that gets complicated with computers. I do think a service plan is a must for new tech with kids around but I wouldn't say this is the best plan out there, they fail at getting stuff fixed sometimes. Be prepared to hold your ground & wait a lot. Pay attn to when it expires. I tend to get 2-3 yr plans if I can afford it, 1 yr just doesn't cut it.

I cracked my laptop screen and used the geek squad service. The service is excellent. However the service does have a cap price. Once the cap price is reached and the repair is made you will no longer have insurance.

This is excellent for me, it covers a lot of things. Make me feel more secure.

Ease of use. Good battery life. Affordable for basic use and very fast. Better quality than expected

Best laptops ever . I never had. Its worked like the apple tablet . Touchscreen. Easy to manage and best for school and work

Cause why wouldn’t you be protected think long term

Cause why wouldn’t you be protected think long term

We love Geek Squad so much. Their techs are all capable, friendly and great.

no reason not to get this if you are buying a laptop, accidents happen. good service and chances are you have a local best buy, better than an online service that you might have to send your computer out

Love geek squad so much I use them whenever in need to get something fixed

Helped with windows 11 not downloading correctly leaving wifi missing

Never disappoint, i get my protection woth every purchase.