Customer Ratings & Reviews

I haven’t had to use it yet but I appreciate the thoroughness of the sales associate in explaining each tier’s benefits to help us cater our purchase to our specific needs.

Haven't needed to use however my sis highly recommend it

I have used the services Geek Squad has to offer on several occasions. No matter what predicament I find myself and my computer in, they have always successfully helped me out. I am so grateful for our geeks.

Always works great! Customer service always has no issue with broken items! Thank you!

Haven't had to use it yet for this computer but they've worked well before

very good, exceeded expectations, buy without fear

I am so happy I bought the extended insurance on my last laptop because I dropped a full glass of juice on it. Because of the insurance, they replaced my new laptop. Whew!

The agents attached my TV to a brick wall with no problem and had it connected and ready quickly. The guys were very professional.

Haven’t had to utilize on this product but have had to use the Geek Squad with other products in the past, which proved to be very valuable to me as a consumer.

I would recommend this on any device like laptops. Especially for your students. It’s worth every Penny. Gives me that peace of mind.

I am still in the process of learning everything about it.

I would highly recommend their protection plans! They are very prompt and helpful at making any repairs or suggestions as to what you need to do to better your equipment.

Every thing on this laptop is good The only thing is the battery after unplugging it will dead in 1 hour

The warranty was a good to have in case you needed it. We ended up not using the warrant but it was good to know we had it. Always good to have a back up warranty.

Honesty swirf easy and nice going no more lags and viruses

It’s great to have geek squad. I recommend it all the time. Yep!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! So get it! Every time get the geek squad

The accidental geek squad protection has expired but it has not developed any fault since then.

Learned a long time ago to invest in warranties from Best Buy when paying over a certain amount for electronic items. Has come in handy so often.

They help, are patient and solve your problem!!!!!

This geek squad protection is awesome I just take my laptop in and they fix it it’s priceless and great to have if you don’t know much about computers