Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11773 reviews
(11,773 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was not about to get the protection but the employees there convinced me and say they will help me if anything happens with the device.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Another timely purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well needed purchase. 1st year College student Learning things on his own. Not the most gentile with Appliences. Once again a good purchase.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Very good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife live that laptop good quality good price ..
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Amazing service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The protection you get from this plan pays for itself. Plus you can extend your protection
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
no questions asked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is simple to you. I purchased a hard drive that didn't work out of the box. I simply brought it back to the store and no questions asked I was given a new one.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You never know when you will need it so better safe than sorry good thing I have not used it but if I have to I know I have it
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad is very knowledgable. They answer questions in person or on the phone.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Great to have in case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great to have in the event something goes wrong. Thankful that I haven't had to use it yet but all experiences in the past with this service have been amazing! Quick, complete and professional.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had to use it for my new computer. My son's iPad has been serviced by geeks squad in the past and we've always been satisfied.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hope I do not need this protection but I have been pleased with the geek squad service in past purchases
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Quick Response and 100% Satisfaction.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Support always received on Service rom Geek Squad. Always buy additional warranty with electronic Products.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
good to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.had this for my laptop. is always good to have it. you never know what could happen. covers a lot of things. based on previous experiences.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have peace of mind with this protection. Has replaced a damage device, has been helpful setting things up. Easy to utilize
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
highly recommend geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We put geek squad on all our purchases. Have received help both on phone and in store. Friendly and helpful.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A must have!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my daughters computer. Very glad to have the support and service in case it’s needed.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I’m protected just in case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am Not very technical so this was a necessary purchase for any “just in case days.” Definitely an added peace of mind for me.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
They took care of me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I needed to use the warranty Best Buy stood by me and took care of me. What else could ya want.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thanks for sharing this with us! We're happy that we could help you out. If you have any questions, feel free to reach out!
Rated 5 out of 5 stars
Samsung Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung Laptop that I purchased works really fine
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
No worries
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a sense of mind that if something were to happen to product I'll be able to take it in and get a replacement without hassle.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Never had to use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not much to say except that the extra $150 or so, is probably worth it on a $1000 laptop. Glad I never had to use it and it gave me a little peace of mind knowing I could replace the laptop.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friend
