Customer Ratings & Reviews

What a relief it is to have this protection. Definitely recommend it.

This was awesome they got my tv to my appointment in time and in perfect condition

great for the price I recommend getting it for anything

Fantastic support and service. Good value. Well worth the investment on new laptop.

Thank You Geek Squad!!! One call that’s all it takes to get your problem solved.

We've yet to use our protection plan with Geek aqud. But it definetly gives us peace of mind that we have it.

Wi recommend this to all. Best insurance they have yet to let me down.

Like any insurance; you hope you will never need it. So far I have been very lucky.

Hoping I don't need to use this but it's nice knowing it's available.

Had this chromebook protected if its not fixable it will be replaced

Ithink this is a great service to have because it covers the things you don't think about.

They are super helpful. Would recommend getting this with every major purchase.

Definitely ease of mind having this, especially being a college student who bikes!

Got a new laptop need to protect it for the future... hope I never need it

Just bought a new laptop. Great to have this to cover any problems. So far so good.

I won't buy anything with out a warranty anymore. I love the help I get.

This subscription is awesome it something wrong with yours product the fix it or exchange for you in the same store

Haven’t used it yet but when I bought it I really liked what they said

I purchased this when I purchased my laptop thinking I was covered if I needed assistance with anything. Boy was I wrong. I purchased dual screens to connect to the laptop and kept getting a "no power" message. I took the dual monitors and the laptop in to get assistance just to make sure it wasn't the laptop which I JUST purchased from them and was told I had to pay $40.00 for them to help me. Long story short, I was told that what I paid for only covered things such as the laptop not working, damaged etc. and even then, if it had to be sent out, it could take weeks to get it back. The technician still tried to help but his attitude said he didn't want to. Then he suggested that I purchase a power block with at least 40 watts, I purchased a power block at 60 watts and still have no resolution. I'm considering cancelling, it's just not worth it if I can't get simple assistance.

The agent was very helpful in working me through the warranty process.