Customer Ratings & Reviews

Takes care of want needs to be done or fixed great service

Great service that I hope to not need but will if I have to.

MY laptop was assessed promptly and I received a replacement without any hassle. Thank goodness for my geek squad protection. Protect your purchase it's worth it.

Guys you should’ve definitely buy this thing and it is really helpful

The agent mount my TV with dedication and care. Also, explain me how I use.

A must for laptop, never know what could happen to a laptop hardware system or software.

Accidents happen!! It’s worth purchasing for one of those moments!

I always purchase Geek Sqad protection for all my electronic and phone purchases. We have had to utilize it in the past and it has always been an easy process. Definitely recommend purchasing a Geek Squad protection plan.

Geek squad has always been an excellent help in the past. I haven't needed it on this purchase though.

I like that it provides a variety of protection at a pretty decent value: especially IF I don't have to pay a deductible should anything happen. I don't think it covers loss/theft. and it doesn't cover animal urine ( interesting note in the T&C) I don't have pets but might be important for someone w dogs/cats/nervous hamsters.

Geek Squad give me immediate attention every time I call upon them and never conclude until they are assured I am completely satisfied.

Nice guys working here. Every time I stop by Geek Squad desk, team are helpful and cooperative

I am self employed and work out of my home and mobile offices. This service has been my lifesaver on several occasions while I've been at home AND at times in front of clients. I love the remote access service they provide. I have used this service for the last 4 years and will NOT be caught without it!

I have always purchased Geek squad protection on every laptop I have ever purchased at Best buy and there have been many as all of us in the family use them and buy new ones every year to couple years. I have had to use the protection several times and was extremely happy with the service.

I believe that buying a warranty for a computer is a wise decision to protect our devices.

After not getting the protection on my last computer, I decided it would be a must to get the Geek Squad 2 year protection plan, especially if you want to protect my computer investment. The best part is the 2 year warranty covers the screen if it is ever damaged, along with repairs not covered by HP itself.

I purchased a laptop for my granddaughter that's 7 years old purchased the protection warranty Laptop screen cracked Geek squad replaced it with a new one

The Geek Squad confirmed the lemon status of a third laptop in 2 weeks. Immensely grateful that they didn't put me through hours and hours over weeks discussion before replacing the laptop under warranty.

Always add the Geek Squad protection, well worth the extra dollar.

The Geek Squad service plan is worth every penny, if your store has a good geek squad staff. They need to have reps who speak clear English with no dialect since this is technical discussions