Customer Ratings & Reviews

I'm really clumsy so this def comes in handy and I feel safer with it.

I love the fact that my product is covered for a year.

Glad to have gotten free coverage for my computer with it's purchase included in Best Buy Plus when buying my computer

This is the first laptop that I bought on my own and $100 is honestly a lot for me to pay for a laptop so I had to make sure that my laptop was going to be protected and after talking it over with the Best Buy employees I found a Geek Squad was the best purchase for my investment

I purchased the 'physical' (for damages that might occur - like dropping the computer, cracking the screen, spilling coffee on it, etc.) Geek Squad protection plan because my laptop travels frequently. Always good to have because you never know what might happen on the road....

I always buy protection plans from Best Buy. My grandson laptop was damaged and Best Buy replaced it with no questions asked.

Had to use this to repair a laptop, A must have for those unexpected errors or.... who know how that happened? Get this or beware. Don't be left out in the cold with a dead pc.

Need a zero star. So this protection will not cover issues related to inaccessible BIOS. I have a 3month old faulty ASUS laptop that would only display the logo on power up and this plan does not cover that. Geek squad claims its a software issue and requires $100 to diagnose the issue and potentially another $250 payment to fix whatever they find. Buy this plan at your own risk!

Great value and customer service only thing i don't like is they making me pay for another protection plan after my device got damaged I mean if you pay for a two year protection its should be protected for two years

Great folks and fast professional service. Very happy!

Can’t say enough my son loves his gaming computer. It’s a great piece of equipment and very strong and realistic imaging

They saved me from destroying my brand new computer

We haven’t had to use it on the item we bought it for, yet. But from past experiences with this service, we are confident that they will take care of us.

Haven’t used my Geeksquad protection yet but it’s great to have to insure that your item will be very well insured if it’s a accident that occurs

Bought this for my daughter for gaming and school she couldn't be happier.I do recommend having the warranty for piece of mind for a great price.

Purchased a long with a new computer and it feels great to know my wife will have insurance for anything that might happen

I bought the 1yr Protection in case if anything happened to my com, but so far all good.

Very worth it, especially if you have children. You never know what might happen and with this coverage I don't feel like i need to wrap my computer in bubble wrap and put it in a plastic bag when I'm away from it.

Love Geek Squad. I will buy anything I can through Best Buy as well as the extra protection. This protection not only covers defects in the hardware, but if I accidentally damage my item.

This is always a most buy when purchasing any tech related item IMO