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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11901 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 188 Showing 3,741-3,760 of 11,901 reviews
  • Rated 5 out of 5 stars

    Geek Squad Accidental Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never Know When Something Can Happen So Its Good To Get Some Kind Of Warranty And They offer So Many Different Plans That Fit Your Purchase Needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad came in and helped us set everything up and connect everything just how I wanted! Very polite too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not tech savvy but with the help from the geek squad I can maneuver through almost anything and when I can’t they are there to take over. Well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very great because I have kids and in the past they have spilled things on my older computers. Recommend if you have kids or you yourself are clumsy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection is sooo good to have, especially if you don't have time to deal with problems from your laptop. You can literally walk in and have your stuff fixed within hours of dropping it off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like that they will explain things for you to understand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan only at Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a no hassle protection plan since we have started buying at Best Buy. If you do need to use it then expect great customer service, fast turn around time, and overall complete satisfaction.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Excellent Service!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the effort that Geek Squad/ Best Buy provide at request.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer died

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for any electronic. My computer died and I received a new one. I must have received a defected one that wasn’t caught before leaving the manufacturer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A relief to have this as a back up for the first year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this w/ our daughter laptop purchase. The way she is with electronics this was a must. Geek squad is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have for Ipad owners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great because it was very helpful when my Daughter broke hers and instead of being out the total cost i only had to pay $49 for the repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a nice time at Best Buy at your place. Very very nice and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this service, but its a great thing to have protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a warranty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy in store warranties from Best Buy. If they can’t fix the product, they find you an equivalent one to replace it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! I am the same way and purchase every protection plan I can to have the piece of mind. I love that it really simplifies the situation. If you have any questions, please feel free to reach out to us!

  • Rated 5 out of 5 stars

    Luvvliv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Resolved my charger issue quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service offered by the geek squad representative, though helpline service can be improved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support and Protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The coverage is invaluable if it's a portable item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PC help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent help with a computer issue I was having with my PC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having the knowledge that when something goes wrong with any of my electronics, I have a quick and reasonably priced was of getting them fixed.

    I would recommend this to a friend