Customer Ratings & Reviews

We got this plan to protect our son’s Chromebook, but failed to read the T&C - this is not anything like AC+ or other ADH plans. If they replace your broken laptop, you no longer have coverage after that (you must buy yet another plan). In addition, they only have obligation to provide credit up to the original purchase price+tax of the device itself. In our case, the cost of the laptop he had went up, and wasn’t even in stock. We had to pay over $100 out of pocket for something comparable. Additionally, they could have done this whole process remotely, but instead, they force you to make Geek Squad appointments and go into the store, just to get a store credit? Not to mention it took two weeks for them to come back and say we were getting a credit rather than a laptop repair, because Lenovo. I’m glad we had it, but all things considered, we would have been MUCH better off going with a third party. So thats what I would recommend for anyone else. Don’t waste your money on something that’s NOT ACTUALLY 2-year coverage if you end up having to use it.

Hopefully I will not need it, but reasonably priced. I have a ‘15 version with a power cord that died on me.

Absolutely love the protection plan!!! No problems when I need help.

I purchased the Geek Squad Protection so that I can cover any problems that I might have with my laptop. It just made sense that I would take the 3 yr plan.

I love that they've extended their amount of devices to be serviced now I'm able to share that experience with my family

Love this protection. Havnt had to use this one yet. But for the price of what it covers. Well worth it

I'd highly recommend everyone to purchase the geek squad protection plan. I have it on all of my devices and I love it!

This was probably the best purchase I've ever made because I'm clumsy and always accidentally break things.

I decided to go with the coverage and im glad I did. I have an issue and the Geek Squad guys took care of it quick! Thank you

The protection plans always seem to help us out when we need them

Love the Geek Squad accidental protection. Save me money in the long run. Highly recommend.

The agents did a great job assembling my equipment.

Worry free product protection against unforseen accidents.

Great service for coverage. This is a must-have service! Make sure to not pass this service by.great

Im a long-time user of this service I’ve always add it to every purchase when available great service great price

Worked perfectly set up was quick and easy Would definitely purchase again

It’s best to have the protection on your laptop. If something happens, at least I will be protected.

I would recommend to have protection. Just in case. They will have you covered.

havent used it yet but Im crossing my fingers. definitely the best coverage for the cost

This is the best piece of mind you can give yourself. A laptop is quite an investment so it is nice to have a warranty if anything were to happen.