Customer Ratings & Reviews

Good to have it. You never know when something is goin to happen

With so high price it’s necessarily have Geek Squad!!!

Always get the protection. If anything happens to your item, worth every penny!

So i love geek squad protection because they will do everything in there power to help you at and give you 100% customer satisfaction!

Agents are courteous and very helpful. I always purchase this on my electronic items.

Perfect assistance Llllllllllllllllllllllllllllllll

The agents were very friendly and they were able to answer all of the questions I had regarding my laptops.

I recommend the Geek Squad three year protection plan. It is excellent. Worth the price.

I haven't had to use this service yet. But I know it is going to be worth it in the long run.

Great knowledgeable agents that will help you. They know pretty much anything.

This is a great product. It’s the best of it’s kind I’ve ever owned.

The Geek squad agent was well-qualified and extremely knowledged in fixing my product

Computer would not power on, not even 1 month out of the box. Have the Extended Warranty, took it back to a "local" (not by my home) BB. They said they have to return it to ASUS, it should be 2-3 weeks. A MONTH later, get the computer back, no charger. Called ASUS. Literally told me, "someone will email you in 4 days". That is UNACCEPTABLE for a 3K laptop ALREADY in for warranty work. On the phone with BB, the FIRST rep tried to help, but she couldn't get the store on the line, AND they don't even sell a compatible charger. Transferred to 2nd rep, told me to do a 3 hour drive back to the store (me thinking: "Are you mad, lady"). Transferred to another rep, can't do anything to help. Transferred to a 4th rep, guy also can't compensate. I'll never buy another ASUS again, and to BB..., I was only buying from you for one and ONE reason alone (Reward Points), now that's not even worth it (after another SILLY issue with a Car Audio Install). You've lost a customer permanently. Just a bunch of BAD... All around..

This protection plan is awesome if you are anything like me and drop your electronics. The protection has saved my camera and my laptop.

With all the changes in technology these days, I’m so comforted by having this protection available

This plan is good to have if you have a small business or even multiple devices for home. Would buy again.

Very happy with my purchase of the replacement plan if something happens to my items

i ways purchase Geek squad because they always handle my tech. ques and/ or issues.

Not sure what I got for this? Oh nothing has happened yet, knock on wood.

Thankfully, I have not use it yet and hopefully never. Yet it’s good to know I have it.