Customer Ratings & Reviews

Amazing Computer, Powerful , lightweight. I would certainly recommend this to anyone looking for a Chromebook, specially if the end in mind a gift for kids, has a good budget a this is overall a really nice, functional Chromebook to have.

I can’t say enough bout how good geek squad performance is had laptop which was lagging five years old brought it in had it moving like new laptop only reason purchased new laptop is this one was getting outdated-had many different things fixed through years always had problems resolved. Now free virus protection incorporated into this service

The Geek Squad rep. gave me a candid and quick diagnostic response, and informed me of my options to either replace the laptop at the store I made the purchase at or he could send it to the manufacturer, which would take up to two weeks. Based on this I decided to take it back to the store I first made my purchase in order to replace it. This was the best decision, and I am satisfied.

Agents were able to explain the protection plan to me as to how it will work. That if I lose my receipt, I can use my phone number to look up the plan.

Attentive, helpful and gave great explanation as to what my problem was with my laptop

Well worth the purchase. My husband dropped my new laptop 5 days after purchase and the screen shattered. Thankfully I purchased the warranty at the same time as the computer. All has been fixed and works well.

Peace of mind. No issues whenever I need to use my additional warranty on any of my products. Customer service is always the best to resolve any issues with my laptop or other electronics Thanks

I always love to have protection on my devices and this is a good deal

I always have great results purchasing Geek sqaud protection. My brand new computer (refurbished) had a blown speaker. They fixed it and I had my computer back within 2 weeks. I will always add this service because you just never know. Well worth the added cost each time.

Great value to have experts available to help should a problem arise!

I got on my daughters laptop before she left for school. About a year or so after having the laptop her fan went bad, Was easy to make an appointment to have assessed, they had to send the laptop out for repair. They kept us informed of the status every step of the way. She had t had any issues since getting it back. Can’t imagine what it would have cost if I didn’t have the coverage!

They fixed my laptop even though it took long I still didn’t care because it was getting fixed and they also fixed the parts that I didn’t ask to be fixed

I’m so glad that I found them to be able to help me with any computer problem that I have. They do a fantastic job and they are very prompt and quick about it I highly recommend.

The geek squad always has done a great job for me. Hopefully they are well compensated for their exceptional service.

i have not had any problems with the laptop as of yet.

Never an issue, knowledgeable and friendly. Easy appointments and great service.

I have alit of gadgets and I have leaned over the years that one of the best thing to get when buying electronics is some kind of protection. I love geek squad protection from Best Buy. Very affordable and the squad is very helpful if you have a problem. Also the price is great to me. I purchase alit if high end electronics and I always protect a high value investment.

Great product and Hopefully I never have to use it.

Looked for a replacement for my macbook air. Using for every day and school use. Highly recommend. I know its pricey but I got it on sale and its worth the investment

we love having our 1-year extended warranty because sometimes the factory does not cover everything the initial warranty so when we have Best buy we know that it'll be covered The Price is Right my wife loves to get the warranties I love to get to warranties my teenager loves getting warranties there's no way we would not get a warranty without buying any product from Best buy thanks Best buy