Customer Ratings & Reviews

Overall, Geek Squad protection does provide instant ease of mind. Though it isn't the best protection out there, it is quite convenient when purchasing items with Best Buy to add on their protection plan(s). The cost is usually fair/competitive and the coverage is fairly decent. So, if you aren't hard on your purchases, the everyday wear and tear protection this service provides are just enough.

Geek squad is very good to use for ur protection on ur computer

“Expert help, fast service—Geek Squad is unbeatable!”

Never had an issue the geek squad couldn't solve for me!

I have always trusted Geek Squad Accidental Protection Plans. While the hope is that I don't need them, I am glad that they are there for when I do.

Havent had to use this yet, but i purchased it to buy for my new computer investment. I bought it based off of the benefits that was offered.

I have been shopping at Best Buy for years. I have made many purchases of the years. From game systems when my kids were young to TVs, computers, appliances. The merchandise has never been full of problems or anything of that nature. Best Buy’s protection plans are good for lots of reasons . I strongly suggest spending the extra . It is well worth the Money.

The geek squad is the best to Go When purchasing all your Devices

Love these Chromebooks. Bought them for my grandchildren and they love it. I even use them. I love that it's a Intel Core M3 processor. A great buy, will purchase again. Highly satisfied!

The warranty replacement programs so far have worked greatbfor me.

We get the Geek Squad protection plan on every item we buy, and it has paid for itself many times over. Most recently, our daughter somehow managed to spill liquid on her 6 month old laptop and short out the charging mechanism. Geek Squad sent it off for repair and discovered that it was not repairable, so we were issued a store credit for the value, and used that to purchase a new computer. It saved us hundreds of dollars.

I purchased the warranty on my PC and have decided that it was one of the best purchases I've ever made. Shortly after I purchased the machine I spilled a glass of water on the keyboard and the keyboard stopped working. Geek Squad was able to replace the keyboard for me without issue and now I'm back up and running again. Thanks guys!

This is the plan I brought for my laptop from black Friday. This is the reason why I had to buy the protection plan for my laptop. In case if something goes wrong with the laptop geek squad will take a look at it or have it ship off without hassle. I have brought protection plan before I will buy more protection plan as long I buy products in stores or online.

Great product on the small side but pretty good had it for 2 years no problems

My son had his computer knocked out of his hands at school. The computer screen and case were cracked. The geek squad had it sent to be repaired and it came back good as new quickly.

The Accidential Geek Squad Protection not only provides great teace of mind, but makes thing real simple. If you have a problem, make an appointment. Go to the store and a polite and competent Geek Squad technician takes care of you. At least that has been my experience. Their service is so good I purchase electronics at BestBuy instead of elsewhere.

It is very important that u get all the protection u can buy unfortunately that is were electronics is now a days.

People took care of our needs, Manager was involved talk to my wife very professional helped us out and got us a new computer it was awesome the salesman work with this repair the computer got it ready for my granddaughter showed her how to use it programmer install new website or whatever it is they do thank you very much goodbye

I had to use my protection on a laptop computer. A part on my computer ended up breaking and when I brought it in, they determined it could not be repaired and I could exchange the laptop for a new one. They no longer carried my same model in stores, so I got an upgrade and only had to pay the difference between my computer and the newer one.

I purchased this laptop but had to return it a month later because it would not turn on. However, Best Buy replaced it for me.