Customer Ratings & Reviews

I had a spill on my laptop. The warranty fortunately covered the accident and I got my laptop back good as new!

Love these guys, always a breeze when needing something repaired or serviced. Thank you so much geeks!

It truly depends on my purchase on whether I buy the service plan. Whatever it is though, Geek squad members are pretty good with their assistance.

This is the best you can do for your buy. They respond quickly. If the can fix it the will. If not the will do a store credit if the item is not available.

Im computer illiterate and I'm grateful for this service! They were able to help me in less than 5 minutes. Something that was giving me fits for an entire day!!

Good plan to have. Would recommend this to have for insurance.

I ordered a laptop on Mothers day for my wife The staff was varry helpful on picking the right laptop for her needs.

If there is anything I have learned about technology is that you need insurance, this is a great solution for PR.

Have used geek squad before. Very easy to walk in and have problem addressed they send your product off free of cost and returned with no further problems

Great quality i been having this computer for ove 1yr.

One of the reasons we buy at Best Buy is because of Geek Squad protection. Understanding what it covers based on what you buy is very important. Laptops can be very expensive and accidents do happen, why not protect such a high value purchase. Just like buying a car or home, some type of insurance is important.

Safe option if you are a clumsy person like me. I just got my computer and thankfully no accidents have happened. Though I know if something does I'll have this warranty to relay on just in case.

Pretty great protection package, able to cover many issues

I had a nintendo switch replaced using this protection and I buy it on all of our devices and it almost always pays for itself.

Geek sqad protection is amazing. Would totally recommend this to everyone who purchases this

Always go with Geek Squad protection. It's inexpensive peace of mind for a comprehensive warranty. If Geek Squad can't fix it then no one can.

i am excited to have been able to purchase the geek squad protection as i broke my last item and didnt see the need. I am happy that i was offered the opportunity and was told all the support that i can obtain with my purchase.

Really honestly good for the price. the peace of mind alone is worth knowing that my computer will get fixed if it has any issues.

I haven’t had to use it but I love the peace of mind of knowing it’s there. I’d recommend this product!

Maybe 15 or 20 years ago, I would not have gotten any coverage. However, I'm a believer today. I've used the Geek Squad to help with with Outlook (this is my first time with Outlook, I was used to another software), and connected my printer. The Geek Squad was friendly, knowledgeable, quick to help and solve any issues I had. This is one of the best investment I made when I was at the store.