Customer Ratings & Reviews

The agent helped me with a driver problem with connecting my new computer to my old printer. Also helped with an update that did not download correctly. Agent did not talk down to me, was very professional and courteous.

I purchased the 'physical' (for damages that might occur - like dropping the computer, cracking the screen, spilling coffee on it, etc.) Geek Squad protection plan because my laptop travels frequently. Always good to have because you never know what might happen on the road....

No matter what I do they will replace or fix the gear. Accidents happen

When you work with three fingers, four hands seven eyes, this is the thing to get for clumsy people Izzy people, silly people

I know they are good from previously using so I would definitely recommend

Geek squad customer service is outstanding I always well knowledgeable and always ready to help

This protection is worth the money and the geek squad are always willing to help problem shoot or offer advice on helping to solve a problem and fully find some sort of solution. I recommend purchasing it to protect your product

Reasonably priced for a one year warranty. Geek squad was very helpful!

Must have a all purchases. I am never had to use it. But i'm glad to know it's there if I need it

Thank you guys for this feature. Great to have, if you have any issues.

I protect all my purchases with Best Buy no matter what

Whenever I purchase something, especially electronic, I like to make sure I add this Geek Squad service and protection plan. They have always helped when any problem I may have. Always professional and keep you updated as well.

The accidental protection is a must. Had to use it the first for a broken chrome screen. They were not able to replace the screen so I got a full refund to use towards the purchase of a new

Excellent service laptop broke was approved for a new one. Went to the store, purchased a new one with no issues.- Nicole Palin

LOVE this little chromebook. Has a great battery life, easy to use and take with you. My ONLY complaint would be that the keys are white and the imprint a light gray so they are not necessarily easy to identify, would be better if imprint was black.

Absolutely loving this device! I use it for basic things (email, Netflix, etc) and I’ve had no issues whatsoever. Only drawback so far is that camera is not front facing so no video calls unfortunately.

I recommend to always get geek squad protection if available for the items you purchase. Never know when you will need your product fixed. I always by my electronics at best buy and get geek squad protection.

I recommend to always get geek squad protection if available for the items you purchase. Never know when you will need your product fixed. I always by my electronics at best buy and get geek squad protection.

I have used Geek Squad protection with all my products. They are reliable and very knowledgeable.

This will come in handy if anything happens to the laptop especially since it’s for a 13 year old and things happen