Customer Ratings & Reviews

Outstanding customer service!! Service rep walked me easily through the computer malware issues. Resolved!!

The geek squad handled every problem I ran into with a previous laptop and when it was clear it was time to get a new one, they offered advice on the perfect one for me. I would highly recommend getting this for any device.

Called a few times and received easy to understand the instructions that I received

It’s a good lap top as a beginner laptop. It allows my daughter to play Roblox, watchYouTube videos, and complete school work. For a cheaper laptop it works well.

Representatives were very knowledgeable and helpful - walked me thru my options and were pleasant to work with

Very good service to add to items for that added security!

Peace of mind when you think about it, you are not going to stress if something happens to your purchase.

With having kids around, this is cheap insurance and peace of mind.

With 3 year protection, peace of mind is always a guarantee no matter what happens! There is no price tag for that and its worth every dollar! Everyone should always get the extended warranty for this reason. Anytime I have needed it the process to replace the product has been amazingly quick and easy.

This is the best value for your money, The teams across the country are well trained and can help you almost anytime of day. I highly recommend investing in the Geek Squad service!! Your own IT team anywhere there is a Best Buy! They can fix your computer, they can trouble shoot, they download new programs, and they do it fast!

Geek Squad quickly and efficiently resolved a complex computer issue. The technician was knowledgeable, explained options clearly, and provided excellent customer service. Highly recommend!

Purchasing this plan gives me peace of mind because I know I can get help from experts

Very functional and very good quality, I highly recommend it.

Just Right i needed a new laptop lightweight thin and easy to carry around

Well worth the cost for the protection that you get from it.

Hello, I have been using this laptop for 3 years now and I am very glad that my choice fell on Asuss. The laptop is suitable for both gaming and work, I recommend everyone to choose the Asuss company, they know what is needed for laptop lovers

Got this protection plan for my laptop but did not end up needinf it but better safe than sorry.

Sure, Geek Squad is known for its tech support prowess. They offer a wide range of services, from troubleshooting computer issues to setting up smart home devices. One of their standout features is the 24/7 support, which can be a lifesaver when you're dealing with tech problems at odd hours. Their team is knowledgeable and patient, explaining things in a way that's easy to understand. However, their services can be a bit pricey, especially for one-time fixes. It's best to consider their total tech support membership if you frequently need tech help.

Would rather have protection, then have an accident happen and not be covered.

Computer is clean and runs great no issues whatsoever. Haven't needed geek squad on this Computer but have always had good service when ive had other electrics serviced