Customer Ratings & Reviews

Love the shop and what they offer. Staff is quality also. Always offer to help and guide.

Great service. The only complain I have , is that the warranty wasn't extended lol Had one problem with my laptop , took it to geek squad , they had to send it in, a week later I had it back fixed. I loved the service

I have not had to use this on my most recent purchases but I have used them before. The Geek squad is very professional and helps you in a timely manner.

Ive i geek squad on my step daughter hp labtop and never had to use it.

Perfect for your equipment warranty, the services they provide are so professional.

I absolutely love my insurance policy from Best Buy! It gives me total peace of mind knowing my purchases are protected. The coverage is comprehensive, easy to use, and such a great value for my money. I highly recommend it to anyone looking for reliable and affordable product protection!

Getting the 2-Year Accidental Geek Squad Protection was a no-brainer. It’s perfect for someone like me who’s always worried about dropping or spilling something on my gear. I’ve got peace of mind knowing my tech is covered for any mishaps. The service is super reliable and takes all the stress out of owning expensive gadgets. If you’re accident-prone like me, this protection plan is definitely worth it!

Have not yet used! But gives great piece of mind!!

It's a great laptop and reliable brans and I love the touch screen!

Hopefully I never have to use the protection but got it just in case

I had an outstanding experience with Geek Squad! The team was highly professional and efficient. They quickly diagnosed and fixed the issue with my laptop, explaining each step of the process in detail. Their customer service was top-notch, ensuring I was kept informed throughout the repair. My laptop now runs perfectly, and I'm extremely satisfied with their service. Highly recommend Geek Squad for their expertise and exceptional service!

Always looking out for my device. No reason not to purchase it

happy to have the protection on my new system. Thank you

Heck yeah I would definitely buy again! You just never know what is going to happen with new electronics! Peace of mind is priceless! Okay well maybe it does have a price! But it’s worth it!

Allow me to preface by stating that I'm disabled, I don't drive, and I don't have a person that can take me to Best Buy. Upon calling Geek Squad, since my new Chromebook has been defective since day one, the representative instructed me that I'd have to come in. I explained to him that I couldn't do that. He then offered to have someone come over for an extra $150 (ballpark). That's about all I have to say about that.

Provides what I needed for my product and the price was acceptable.

Great pricing for the time of warranty. I normally don't purchase warranties.

These guys are great!!!! The geek squad is a force!! They tried there absolute best to fix my laptop in a timely manner. And when they couldn’t they were very communicative and sent multiple texts every step of the way to inform me of next steps. Got a replacement because I had there warranty and everything was so smooth and easy. I’m freaking ecstatic that I can play my favorite games again !!!

Love having this protection. It is a security blanket in case something happens.

This product is really amazing!! I loved!! I sure recommend to everyone!!