Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11956 reviews
(11,956 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love geek squad protection. Have it on laptop and they are helpful with problems.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is worth it to not have to worry if something happens to my purchase.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They provide great service and explain the process of what needs to be done.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
All is well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Want to order another 2 years protection for my computer.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Chris. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Be careful if buying a gift!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WARNING!! I bought the computer for a family member who lives out of state and purchased the Geek Squad Protection for it for 3 years. Computer broke, and they went to take it in - only the original purchaser can take it in to get it repaired. I went through 6 phone calls, she went through an hour trip before we finally had to "switch" the ownership of the protection plan to her. The Best Buy customer service told us one thing, while Geek Squad told us something completely different. Before you buy - be aware of this pain of an issue
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection at it best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.you need Protection , you need the Best Geek squad
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had to use it. Hopefully won't have to but great to have just in case
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A must have for students
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A life saver for any student. Replaced a non reparable computer with new one.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love Best Buy’s warranty
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always get warranty on all my electronics from Best Buy
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Security
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As advertised. No worries at all. Easy transaction.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am glad that they are there to help when needed.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Offers replacement.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this in case my wife has any problems with it.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always good customer service and not much waiting time...
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Things happen, its nice knowing that I have protection if I were to need it
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
GET IT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review....Would not do without the Geeks and their squad...
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got it haven't needed to use it yet. Peace of mind purchase.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geeks to the Rescue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service, great team, easy guidelines
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good warranty to have if you are accidental prone. covers many things
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
they were pretty good asisting us
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they were there, when we had to work with the requirements we neded for his online studies
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good to have, just in case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I bought it, but hope I never have to use it.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friend
