Customer Ratings & Reviews

This is the plan I brought for my laptop from black Friday. This is the reason why I had to buy the protection plan for my laptop. In case if something goes wrong with the laptop geek squad will take a look at it or have it ship off without hassle. I have brought protection plan before I will buy more protection plan as long I buy products in stores or online.

The Accidential Geek Squad Protection not only provides great teace of mind, but makes thing real simple. If you have a problem, make an appointment. Go to the store and a polite and competent Geek Squad technician takes care of you. At least that has been my experience. Their service is so good I purchase electronics at BestBuy instead of elsewhere.

People took care of our needs, Manager was involved talk to my wife very professional helped us out and got us a new computer it was awesome the salesman work with this repair the computer got it ready for my granddaughter showed her how to use it programmer install new website or whatever it is they do thank you very much goodbye

AMAZING CUSTOMER SERVICE and the service the give is great

Whenever I need geek squad they're available.. Set up is easy

We get the Geek Squad protection plan on every item we buy, and it has paid for itself many times over. Most recently, our daughter somehow managed to spill liquid on her 6 month old laptop and short out the charging mechanism. Geek Squad sent it off for repair and discovered that it was not repairable, so we were issued a store credit for the value, and used that to purchase a new computer. It saved us hundreds of dollars.

I had to use my protection on a laptop computer. A part on my computer ended up breaking and when I brought it in, they determined it could not be repaired and I could exchange the laptop for a new one. They no longer carried my same model in stores, so I got an upgrade and only had to pay the difference between my computer and the newer one.

Allowed me to get replacement laptop when it died literally 1 month after manufacturer warranty expired.

I am coming up on year two. Have had to send my computer back because it was dropped, replaced motherboard at no cost to me. Return was quicker than i expected. This time its the plug which should have been fixed the first time, was sent back out by over night and will be back in a day or two. The geek squad couldn't have been nicer. Very satisfying.

Love this option. Very convenient and it's right inside the store i already shop at. Well worth it and not that expensive!! Totally recommend and they set up my laptop for me after purchase to get me going...

I’ve never had issue when product had issue… they either replace or fix no problem

I am a teacher and I purchased two chromebooks for use in my classroom. So I added this Geek Squad protection to my purchase since I teach second graders and I know they can be careless at times around expensive equipment. I thought it was an affordable price in exchange for knowing my two chromebooks would be protected from accidents in my classroom.

The protection plan is great and worth the price. Great value

I purchased this for a laptop I purchased for a relative to use at college. This is a necessary item especially if you have limited technical skills or limited time to trouble shoot yourself. I have purchased protection plans on several items. Overall, I have been very pleased with the product. I have used the in-home services and online services.

Geek Squad service means peace of mind concerning the maintenance of my computers. I will have my Macs serviced under this policy.

Good warranty, although no damage has happend! Very good to have.

I recently purchased a Chromebook for my son going away in college and opted to add the protection coverage. My son hasn’t had to use it yet, but have spoken to customer service about the coverage and is satisfied with the information that has been provt

This plan helps with accidental breaks and damage to your device

I heard a lot of good things about this warranty, so I got a 4-year one for my laptop.

It is very important and also I definitely recommend each and everyone to have a protection plan