Customer Ratings & Reviews

Very nice, if they do not get to fixed they give you the credit

love this they are so nice and very helpful and always available

Haven’t used it so I’m not sure about it. I a cheapskate so the price is why I gave it 4 stars. Haha

Being able to purchase the Geek Squad protection plan on an open box item was tremendous! The peace of mind that comes with this protection plan is well worth the additional cost!!

Excellent service, I had issue with my laptop and geek squad was able to resolve it in a timely manner

Buying this 3 year accident protection plan is a game changer and it will protect my purchased electronic device

This was definitely a no brainer to purchase this package. I definitely had no question on purchasing When I was told I could bring any of my electronics purchased or not purchased at Best Buy and it would be covered. Which also included phones. I highly recommend expired to anyone. They are very knowledgeable and very helpful.

Not really sure never had a chance to even download it.

Geek squad protection has saved me from expensive repairs and losses several times in the past. Be it Cracked screens, broken washing machine, laptop that quit working, the list goes on. I will always purchase geek squad protection for anything I purchase from best buy. The service is easy to use and well worth the money.

It’s an awesome laptop for general use, the less apps you download the better off you will be.

Love the geek squad. They were able to completely fix my laptop after spilling a gallon of water on it. It has been three year since then, and my computer is still like brand new

I went in twice with a problem with my laptop. Both times the “geeks” took the time to answer my questions, explain to me and did not make me feel stupid. I really appreciated their help.

I always add protection to my devices. It’s a nice piece of mind

I love the protection this team provides for any item I buy. They definitely guarantee repair of the items from what I see and they make sure you leave happy.

I buy this “just in case”, Never really thinking I would use it. But accidents happen in this year my cord got caught on a cabinet knob and yanked my laptop out of my hands and cracked the corner of my laptop. They could fix it and I was so surprised when I got a check for the whole amount.

I have not had to use this service and hope I don't. However, I have peace of mind in knowing that if I spill coffee on my keyboard, I can take it to the Geek Squad to repair my device. "It's better to have a peace of mind and purchase the 2-year accidental Geek Squad Protection upfront than to pay out-of-pocket money to get a repair done.

Fast and efficient service I took it in the review it send it off and it came back working great. I loved the whole experience with this product service. The Geek Squad was professional and I felt comfortable with all the staff and getting the assistance I needed as a full time student, mother and military

This is very much worth it, because it is likely that your machine will get broken by your niece and then you wont be out of pocket for a new one.

Geek squad is always helpful and there when I need them.

Havnt need it for this product but have in the past and its worth every penny.