Customer Ratings & Reviews

A must have with laptops as with kids at home, there is chance of spilling liquids or dropping the laptop, and accidental damage is covered by Geek Squad.

This laptop is WESOME. I am so glad the sales guy recommended this one. It does everything we need it too and we didnt have to go over budget to get a great laptop.

[Employee of bestbuy] It was very protective my laptop was protected very well. The laptop was protected.

Geek squad is always helpful to have. They normally are very helpful with regards to changes that need to be made.

Apple products aren’t cheap to begin with, and if an accident happens sometimes the cost to repair can be up there with the cost of the item. Paying $40 to protect my Apple product for a year is a win-win

Quick to get an appointment. When I arrive the staff is always helpful a know what they are doing. They alway solve my problems. Excellent service.

Last laptop broke down and I definitely regreted not having any safety for it. This time it was different. Protection is great and always up to date

ALways good to have accidental coverage on an expensive gaming laptop!

I am new to IOS MacBook. It was a small challenge but Apple and Best Buy make it so simple. The transition was easy and the geek squad amamzing.

Computer was defective and the screen would not come on. The laptop was purchased 1 month prior. But the geek squad was able to get this sent out and repairs very quickly

I needed some help with my screen dying and they fixed the issue

Bought protection for a replacement computer after my son broke his first device. I knew accidental damage would like occur, and I'm so glad I have protection this time.

Got 3 years of protection, on my new laptop, and I had use this in the past, Best buy is the best on the insurance programs, when I had used i go to customer service, no questions asked, they just replaced, I have a lot of confidence with Best buy..

is the good to have your devices covere, you never know what will happen

It came with my Total Tech membership, how can I go wrong? Most things still work many years after 2, but if they don't BB makes it easy to swap out for a new one. :D Get a Total Tech membership and see what I mean.

I always go to Geek Squad whenever I have issues with anything. They are so friendly! Super knowledgeable employees and they walk you through the whole process!

I always purchase Best Buy's Geek Squad Protection Plan on almost every high ticket/price item I purchase from Best Buy. So far, I have never had any issue(s) with my Geek Squad Protection Plans on any item found to be defective covered under the plan.

Geek Squad has been a lifesaver a couple times already. Well worth the Money!

Every time I think that I will not need Geek Squad protection something proves me wrong... It is pretty much a must for me...

My son has a tendency of not taking of his things. I reviewed the extended warranty & I am delighted with the coverage.