Customer Ratings & Reviews

love this they are so nice and very helpful and always available

So far I haven't had to contact the geek squad yet. I have used the geek squad in the past and they were always proficient and communicated so I could understand.

This plan protects everything in the box. Laptop and cord. They will help you with anything anytime, appointment or not. Very helpful service associates. Really worth it if you plan to use device for an extended period of time doing the same thing (college, job, business, etc)

Not usually a fan of buying store warranties but this is the exception. Had another book that got the screen broken. Found the part online but they were out of stock. Warranty was cheaper and don't have to deal with the hassle of fixing it myself.

I havent really use an accidental geek squad protection, hope I never use it, but it is really difficult to talk to someone, I've spent 1 hour trying to someone to help me, so I hope I never get an accident 'cause they are pretty much difficult to talk.

For the low price paid for the laptop, protection coverage came as a no brainer. Giving Mom the peace of mind needed to utilize her new device without concerns of damages for 12 months was reasonably priced and worth securing.

Very nice, if they do not get to fixed they give you the credit

Always good to have Geek squad you never know when it may come in handy was bought for my niece’s computer incase since we have a little one running around

I bought the Geek Squad protection to cover my new laptop after the manufacture warranty expires I normally pass on this option, but due to the cost of the laptop, I thought I would pay extra for the peace of mind. Is it really needed? I don't know, only time will tell.

My wife and I each have a computer and I don't know what we would do without the Geek Squad. I accidentally spilled tea on the entire computer and immediately made an appointment and they rectified the problem to my total satisfaction.

I always add protection to my devices. It’s a nice piece of mind

Pretty great protection package, able to cover many issues

I needed a laptop for work reasons so I stopped to Best Buy and bought this great laptop on sale great price and great product

Please but the warranty! Between lightning hitting my house and just stuff stopping working it’s well worth the extra money! Every time something happened Best Buy was good to me and replaced my items.

Super easy to use and get set up on my device along with being able to use it in the future. Thanks BestBuy!

Good laptop it work fine and easy to use and its good to watch my epidodes.

Excellent service, I had issue with my laptop and geek squad was able to resolve it in a timely manner

They really knew what they were talking about and because I bought the 1 yr protection, when I took my computer to them to be inspected it was free.

Happy I purchased this because sometimes things happen and it’s unexpected and money can be tight. The protection keeps this from happening.

I get the extended warranty with every laptop I purchase. As my computer is on the move constantly, damage has occurred, making this has a smart purchase. If my computer needs repair, it gets done or I get a new computer.