Customer Ratings & Reviews

Nice to know I have a little extra warranty, sure hope I don't have to use it tho

Before purchasing I asked a bunch of my friends and they all told me it was worth it. I purchased it and I'm glad I did. I already came in once to get help with my initial setup for my new laptop.

This was a gift for my daughter that is on 5th grade. It works very well for her to do her homework and also play games.

A solid service that allows repairs on products that you need fixing.

They didn’t want to replace the screen because of it being an older version. I had so many things on there and I’m not even sure anything was backed up. :(

Geek Squad is great! Haven't used them yet on this device, but from my experience, they are terrific!

No matter what I buy I also get extra insurance especially when it comes to electronics. I had a problem with my touch screen a while back and it took them literally 5 minutes to fix it

Agents are very helpful both at the store and live chat. They have helped me out on several times. Wait time is very reasonable when calling. Drop off and pick up at store has gone well.

Whenever I buy electronics from Best Buy I like to cover any accidents that may occur with the product by using this coverage. Usually when I spend 500 to 1000 dollars for something I will purchase the coverage.

Bought laptop with questionable quality and wanted to protect the investment. Used it to replace the screen and speakers a month before it expired. Easy to use. Took only a few days and the laptop looks like new.

Great service that I hope to not need but will if I have to.

These techs at Clearwater were wonderful to work with. Highly recommend. They were honest from the minute I walked up to them. Thanks

Good understanding of. Product and evaluation of system

TOTALLY worth it!!!!! Just when you think you wont need it, life happens and it is totally worth having that backup!

Thank for the outstanding customer service best buy employees are always friendly and also helpful and knowledgeable

Definitely the best deal on protection. I am always careful with my stuff, but some things just happen. Knowing I can get my computer repaired if it breaks or if I spill something on it gives me peace of mind.

Geek squad rocks get their protection for everything you buy now

The sales person was really helpful, I usually don't write a review on something like this but when you have someone so nice in taking the time out of all the other customers to address my several questions.

Haven't needed to use it yet but I'm really glad it's there. I feel better knowing my new equipment is covered!!!

I buy protection plans for all of the products I buy from best buy. I have saved a lot of money on broken devices by utilizing the protection plans. I love how I can bring it back even if the damage/issue was my fault.