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Customer reviews

Rating 4.6 out of 5 stars with 11974 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 337 Showing 6,721-6,740 of 11,974 reviews
  • Rated 5 out of 5 stars

    laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like it because i could return it for exchange for a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Would recommend to anyone who wants a good product. Very satisfied with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plans is awesome. It’s one of the best things money can buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    This service is limited

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't figure out how to activate the camera on my HP Envy computer. The Geek squad didn't know that there was an off switch. The told me to call microsoft. They didn't know either. Neither did the hp help line. I asked google and in the 8th answer down someone mentioned the off switch, which is tiny and can easily be switched off inadvertently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection always good cant go wrong little extra cushion always the best

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this yet. But if I do at least have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheal affordable easy to use just contact the store theyll take care of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always be protected with the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best way to be protected on your equipment is to get your Geek Squad Protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GamerMom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have to protect your investment, especially for school age gifts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont pass on it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buys protection plans are some of the best out there especially for electronics. Dont pass it ip

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    The all about money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A warranty play engine discover if something breaks down.Then you should be able to get information or help with anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is what service should be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy best buy did this the right way looking out for the customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried this 1 year geek squad for the first time and realized it's good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is an awesome service to have for all the tech things we have. They know there stuff.,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope to never need this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing to have but you hope you never use it. I hope to never use this option.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend obtaining the full geek squad protection w total tech support... ya never know when you need it! Have and will myself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good things coming having this warranty coverage I am protected with BBuy Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice price laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gret laptop for teen. Chrome books weren't enough for my teen but this does the trick.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    We actually had to use us and it worked replaced o

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We actually had to use us and it worked replaced our keyboard at no charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never needed it but better have it and not use it then not have it and need it

    I would recommend this to a friend