Customer Ratings & Reviews

This is lifesaver….. I would recommend it to all…. ..

We add this to all our purchases. Better safe then sorry for a few bucks.

Great plan I get it on everything and it’s Great. L

Got this for PC replacement coverage, hope it doesn't have to be used.

I'm glad I have it, I hope I never have to use Geek Squad!

Every time my computer’s have crashed, Geek Squad has been able to fix it!

Good product. Great value. I highly recommend this product.

I always get geek squad for peace of mind and ease of use

I broke my laptop screen and it was fairly easy to bring it in. I would say the plan is worth the money.

This is good for peace of mind when buying expensive equipment.

Computer would not power on, not even 1 month out of the box. Have the Extended Warranty, took it back to a "local" (not by my home) BB. They said they have to return it to ASUS, it should be 2-3 weeks. A MONTH later, get the computer back, no charger. Called ASUS. Literally told me, "someone will email you in 4 days". That is UNACCEPTABLE for a 3K laptop ALREADY in for warranty work. On the phone with BB, the FIRST rep tried to help, but she couldn't get the store on the line, AND they don't even sell a compatible charger. Transferred to 2nd rep, told me to do a 3 hour drive back to the store (me thinking: "Are you mad, lady"). Transferred to another rep, can't do anything to help. Transferred to a 4th rep, guy also can't compensate. I'll never buy another ASUS again, and to BB..., I was only buying from you for one and ONE reason alone (Reward Points), now that's not even worth it (after another SILLY issue with a Car Audio Install). You've lost a customer permanently. Just a bunch of BAD... All around..

Is average time for the warranty. But do wish more coverage can be added to it.

Great product….easy to use…great quality….. FUNCTIONAL

Great price and was a good investment. Glad that I bought it.

Great way to keep your stuff warrantied. Highly recommend.

I love best buy feel squad they always do such a great job. Making sure their customers are satisfied.

Awesome protection plan for my computer was great Thank you

Thank god they exist! My poor laptop has been through it with my kiddos!

you always need to have geek squad protection for your electronics.

Bestbuy does a great job with their protection plans!! Never disappointed!!