Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11981 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 440 Showing 8,781-8,800 of 11,981 reviews
  • Rated 5 out of 5 stars

    Must Have

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always honor their warranties without all the bs. Way to go best buys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    911

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product. Peace of mind. They are helpful when needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good coverage for the value attached...have used it previously and would recommend same...its a wise move

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependability

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable and quick service through the Geek Squad. Dependability

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service to have when you are clumsy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A much needed service for an item.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A well needed service that must included with abu electronic buy today.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It provides peace of mind and is nice to have just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good to have for any technical issues. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Always needed to feel protected with a warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geeks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the peace of mind with Geek Squad. Very easy to access too.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Highway robbery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need a zero star. So this protection will not cover issues related to inaccessible BIOS. I have a 3month old faulty ASUS laptop that would only display the logo on power up and this plan does not cover that. Geek squad claims its a software issue and requires $100 to diagnose the issue and potentially another $250 payment to fix whatever they find. Buy this plan at your own risk!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Smart decision

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy any device greater than 500 without one of this warranty. Great service with Geek guy's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    idk

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was okay they didn’t even help so yeah but it’s whatever

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents are knowledgeable, courteous and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moms peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that geek squad was offered at such a low price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that I would recommend to friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that I would recommend to friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good to have in case you need it for any issues that you may have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good to have in case you need it for any issues that you may have

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe then sorry. Don’t ever purchase anything without a warranty.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.