Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11981 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 505 Showing 10,081-10,100 of 11,981 reviews
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to know my prodcuts are covered for an additional 2 years

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad can't be beat. great protection just in case murphy's law happens

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek Squad Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to make an appointment in a store to have them send out my laptop for repairs. This was on 10/10 received back 11/12 and still not repaired. This is my employment so this isn't working for me. The service is very poor, to blame COVID is crazy in this time because everyone was up and running. We paid an additional $189.99 plus sales tax for extra insurance if something were to happen I would be covered. So frustrated right now you can't imagine. Now I am told I will have to return my computer to the store again for them to return for service. I don't not live in a town that has a best buy. Why am I being inconvenienced for your mistake? Currently with the phone lines are being handled I am not able to talk directly to anyone that can handle any thing other than standard procedures. The phone staff was unable to help me because hands are tied Totally unprofessional that I have to go back to the store when it is your error!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Essential Protection for your investment! Better to be covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase these they've saved me many times in the past.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great choice!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this laptop for business and personal use, especially speed, storage and lighted keyboard!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad saved me!!! Thank you so very much!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps have a pieace of mind not worry about laptop getting broken

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad, buy it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do the maths and its good to have the Geek Squad just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra security

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what it’s suppose to cover the little extra money is worth it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No interaction with geek squad yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to get free subscription with purchase and loved that the most.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like not having to worry about who can help service the computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer and Lab Top

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service in the store and on my Greek guys and girls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase from Best Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service was more valuable then the computer I bought it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t use this service yet but I heard is good and is a good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the extra cost. Full replacement and covers just about everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the geek squad do your protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superior investment for any product. Great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1-Year Accidental Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1-Year Accidental Geek Squad Protection is important for my new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    might come in handy if something goes wrong

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good to have in case bad things happen take in have geeks take a look

    I would recommend this to a friend