Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11993 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 11,993 reviews
  • Rated 5 out of 5 stars

    Safe but protected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used this. However, a few years back I spilt an entire cup of coffee on my new dell computer. Split the usb plug-ins I bought this protection in case I did something dumb again. Lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Could be better but otherwise good protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and customer service only thing i don't like is they making me pay for another protection plan after my device got damaged I mean if you pay for a two year protection its should be protected for two years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great price worry free coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price worry free coverage, peace of mind knowing it's there in the event we ever need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always count them in. Great service. I get them on all my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the veal squad insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing , if anything happened to my lap top I can bring it in best buy and the gear squad takes care of the issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for those who are accident prone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not the most careful person with technology. A year after getting my laptop I dropped it and cracked the touchscreen. Luckily I had the geek squad service and they repaired my screen for no cost! Definitely worth the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I have it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are certain products from Best Buy like this protection I always by if the purchased item’s price warrants such. I feel better knowing I’ve got a cushion if something happens to my purchased items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very good service and easy to use they do whatever you have a problem with your PC or computer or any device you have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers more than other extended warranties. I like that i can take to local Geek Squad at a nearby Best Buy to get service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always fantastic!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved the Geek Squad. Great value for what they offer. Anytime I buy a new device I add the service plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If something happens in 2 years with ur device you can get a brand new one with no worries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this yet. I have Geek Squad coverage and I’ve had to use it a few times. The service was great. This accidental protection plan will cover anything that physically happens to my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent protection compliments of the geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very worth it, especially if you have children. You never know what might happen and with this coverage I don't feel like i need to wrap my computer in bubble wrap and put it in a plastic bag when I'm away from it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend to always get geek squad protection if available for the items you purchase. Never know when you will need your product fixed. I always by my electronics at best buy and get geek squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend to always get geek squad protection if available for the items you purchase. Never know when you will need your product fixed. I always by my electronics at best buy and get geek squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't buy any electronic without having the piece of mind of a service protection. Best Buy flat out gets it right with the service plan they offer. It is no hassle and requires no drama. Have a problem, then just bring it back and get it replaced case closed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad helped me, And it was appreciated

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I made an appointment at the Mesa store. The gentleman assisted me in transferring documents from my older Dell to the new Dell and worked smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Investment Yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Microsoft Surface Book and it has been nothing but issues. Thank goodness for these guys who have worked on it an average of once a month. It is finally being replaced next week so I hope I won't have to visit Geek Squad too much more but j am glad they are there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 year Geek Squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 years Geek Squad Protection plan is so worth it! It's the only way to go when buying tech products and applications. This is what keeps us coming back to Best Buy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the extra protection eases my worries. I’m hopeful that my teenager won’t need it, but glad to have it just in case.

    I would recommend this to a friend