Customer Ratings & Reviews

I haven't had to use this, but I'm happy to have gotten this protection for my laptop.

Buying a computer from best buy is great way to get squad protection. Anything goes wrong with computer they are there to help getting it running again.

They help, are patient and solve your problem!!!!!

It seems like every product that I purchase with the Geek squad service plan needs to be repaired or replace before the end of the plan. This is a great money saver.

Hard to actually give this a review, as I have not needed it so far. It's kind of funny hoping that I will never need to use it. I guess I'm paying for peace of mind and security.

Had a chrome book hinge snap and crack our a screen after 1 year. Got a full replacement from it, so of course on the replacement we got warranty.

Provides good support and peace of mind. Geek Squad is great!

Hope I never need to use it but it is a great and safe purchase - I consider it a reasonably priced cushion of security just in case I need it!

I got this plan to make sure my laptop is safe. It's a good plan to have because you're sure that you don't need to worry if your laptop breaks.

Very good coverage and gets the work done very fast.

Never thought that this would be worth the money until water got into my laptop and could not be fixed. This protection plan was worth the expense.

I have not had the opportunity to use this service, but I feel sure that if I need to, they will give me excellent service.

I liked that the screen was big and it was a touchscreen also so that was cool.

These guys(and gals) are amazing! Super friendly and helpful!!

You are a fool if you buy any electronic without any protection.

Quick response and ease of use. The service provided is always quick.

This has been so useful, one of my laptops has had three separate issues and the Geek Squad has repaired it without flaw every time.

My computer started acting up, so used my plan to get another new laptop without any hassle. Love covering my stuff with BB plans!

The option to have your gadget looked at incase of any unfortunate accidents is very much handy. The price though can be decreased as it seems a bit expensive and also the collaboration of geek squad with different companies to provide an extra year of warranty apart from the manufacturers warranty would be greatly appreciated. For example, i bought an ASUS laptop which already comes with a 1 year manufacturer warranty, incase i want a geeksquad protection it's best if I could avail it after that 1 year ends rather than during the same time my manufacturer's warranty is present.

I got this for my wife’s laptop in case anything should happen. Knock on wood I haven’t had anything bad happen yet but I’m glad I have the protection.