Customer Ratings & Reviews

I liked that the screen was big and it was a touchscreen also so that was cool.

Every thing on this laptop is good The only thing is the battery after unplugging it will dead in 1 hour

Great excellent service. Always willing to answer questions.

Though it was a little expensive but it’s always better safe than sorry. Bought for the fact that there is a chance something could go wrong.

Given how my daughter treats her computer, we needed the geek squad protection for two years. Haven't needed it yet, but I am sure we will!

My son wasted a cup of chocolate milk on the key board and thank goodness for purchasing the warranty! They will clean and be good as new!

I don't think there's a product that I have purchased not also purchased the Best Buy warranty. The Geek Squad reps (W Lebanon, NH) have always taken care of any issues that I have had.

Very nice gentleman and put everything together for me and showed me all that I could absorb now and will be back for my questions that need answering.

They are so helpful I love how easy they make anything and everything

Julian Thabet was friendly & helpful He help me setup my computer and he ask me if I want it to see what they put on my computer...!!!

I felt this 2 year protection was a good deal. I will use it as much as I can to keep my computer running at its best.

Great product and great service provided by great team of professionals.

Purchasing the geek squad is a no brained. When you purchase electronics, you must have a protection plan for the just in case moment

The computer itself is very easy to set up. Even though it is probably bigger than most laptops it is lightweight and easy to carry. It runs fairly fast and I have had no problems so far. I also like the different features that are available to use.

I honestly haven't had to use it yet, but believe me I will.

Haven’t needed to use it so far but for the price and coverage it’s a great buy to protect my device. A piece of mind purchase.

I love knowing that I am protected should something happen. I am not very techno savvy so am thrilled that I have a team to call for help. Thank you!

Geek squad folks are just the best. I am so glad there is a Best Buy in England so my son can use their services while he is living there.

recommended always ... wont buy a computer or appliance without it

The agent did great work and talk about other thins they do and gave helpful ideas if i ever had trouble.