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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11996 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 249 Showing 4,961-4,980 of 11,996 reviews
  • Rated 3 out of 5 stars

    Convenient, friendly protection for novice user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband bought his first laptop, and wanted protection that he wouldn't need to worry about very much. Best Buy's Geek Squad had a very good reputation. The Best Buy is two miles from the house, and he wanted to make certain he could get help if I wasn't home. He hasn't used the repair function of the warranty protection, However, the Geek Squad team has answered his questions when they aren't too busy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a excellent product and it work as l would expect to be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Laptop repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have have great service using Geek Squad Service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection. People is very helpful when something goes wrong with a item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are great people to get help from

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek Squad are always willing to help you with anything you need help with, just a great bunch of people to get help from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 3-Year Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a monitor used eight to ten hours each day, it is smart money to get the 3-year accidental protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for a reasonable price...peace of mind

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't had a need yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a laptop for my son and purchased the 1-Year protection plan as my son has a history of accidently damaging his technology. I haven't hade a need to use this yet but I'm glad the option is available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I got this! I found the service to be very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel relieved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife lets the grand-kids use the computer ages 9 and 13. Was worried about the 9 yr old, a little clumsy. Not worried anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance when you need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for when I bought my last laptop. It is a good feeling to know you have insurance if something goes wrong with a product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used the warranty for my nieces TV and it went out. I had no problems getting a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had minor cosmetic issues and they left my computer like new!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast response

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really a Great product to have. It really comes handy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lori

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used them yet but I'm looking forward to not having to use them as long as there is no problem with The product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do not go without

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never go with out. No matter what we buy, always get the Geek Squad service. Never fails, something always seems to go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased with a laptop for a freshman in college. It works nicely with the laptop. She can easily take it with her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set-up my new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set-up my new laptop and made sure everything was working right. It's good to know the Geek Squad is ready to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to add for repair coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service when needed and have used in many times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD SERVICE........AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME!!! Very Tech Smart!!! Kind, Courteous and very informative..................

    I would recommend this to a friend