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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11998 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 359 Showing 7,161-7,180 of 11,998 reviews
  • Rated 5 out of 5 stars

    Al

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very important purchase for a college student as you can't afford to be without.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So valuable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is both valuable and affordable. I feel like they will help with so much

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the option to get something you buy fixed

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    losing long time customers over poor support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am NOT happy with Best Buy's protection service at this moment...granted, we have ANOTHER return to store appointment on Friday so I am sure everything is going to be corrected (eyeroll). I get that Covid is causing all sorts of issues...however EVERY...SINGLE...TIME...we go to Best Buy there are a ton of employees everywhere, they tell us it will take 1-3 months or more to get the computer returned to us. OK...sure. It took less than that, goodie. However, it DOESN'T WORK! Come on, Best Buy, You guys have always been great at fixing things or replacing them if it was cost-effective. Now we have to keep making more repairs, return appointments, wait on hold and they lose customers. As well as getting to listen to us complain...like they care, right?!?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Protection proved to be a good value in the past, so we did it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great when you have a kid with electronics. Anything happens to it and it's covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer to have. Can't wait to show it to my fam.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Human error leads to expensive mistakes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have warranties. Manufacturers don’t cover human error. This does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they fixed it fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is very helpful when you got a problem they fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added me protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have for added protection. Having kids I definitely needed this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, I do not have buyers remorse. Functions great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will definitely come in handy with kids, you have pets or just clumsy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They do a good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is going up, but we always have great service with geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service that gives me peace of mind with my kid away at college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad. They always help me with all my technology. Plus return it on time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best working Chromebook in 2023

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer frome chromebook! Very operational..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you plan to buy from Best Buy you should 100% get the geek squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squads protects my computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love bestbuy Geek squad, never get a computer without the geek squad prodection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have for kids computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this protectio for my kids laptops. It pretty much covers anything like broken screen or liquid damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had to use yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully we haven't had to use this however I wasn't giving new computers to my kids without having the insurance

    I would recommend this to a friend