Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11951 reviews
(11,951 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 3 out of 5 stars
OK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought the price was a little steep. I'm hoping I won't need it the protection plan though.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
maybe the second time will be a charm
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i had a repair done on a laptop, and had to take it back a second time. this time they replaced the hard drive. maybe it will work this time.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Computer fix
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love geek squad use them all the time for computers and TVs and electronic device that I can’t work or that don’t work.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Not what I thought it was
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is only for if you break something I guess, not if you have questions or need tech support.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always a good thing to have especially with kids, mishaps happen to all of us.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Good physical install, poor support.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had trouble with the TV going black screen. The big help was call the manufacturer- disappointing
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Dont buy it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy it is not worth it id case you wont let your tablet fall
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Minimally useful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I have received no assistance from Geek Squad. I can't get anyone to respond to my requests for help.
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good purchase. Have kids that mess up and break things alot . So it was a good buy for me.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Doubt I’ll Need
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hope I get my money’s worth. I don’t expect a product to go wrong this quickly.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
No Help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In this situation couldn't fix my Chromebook that I purchased the service for without paying for more updates that cost more than the original order.. Usually I'd give Geek Squad a 5 star review, I guess it was just circumstances.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Could definitely improve
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes pleasant to work with and always hard to schedule an appointment. Quality of service is meh
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The workers did not explain this well and when I've contact them before they were not helpful at all.
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Geek Squad fixes laptop....but slowly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes it takes awhile to hear from them, but when they can fix my computer it is great!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
3 year Geek Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A bit pricey, but so was the laptop. Hard to invest this much without some long term protection.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only time will tell. Have nit had to use this yet. Will update when I know more.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
My other geek squad warranties were worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like my other warranty review, lets hope I dont need it. But better safe then sorry
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Never used
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really can give a review on them never use Geek Squad for my computer.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best protection plans in the market best buy always aim to keep their costumers happy
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have used 1 time and staff is not real savy I had to figure things out on my own not worth the money.
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friend
