Customer Ratings & Reviews

First time purchasing laptop thank you for helping me setup and guidance you have given me

It is a must have, it covers a lot of issues and you don't have to ship it to them.

Your Best Buy associate named Tommy, who sold me the projector, was great, helpful, kind and patient. He also sold me a great project. We love our projector and it's lumins are more than sufficient to project brightly and well.

Fast and very effective service. The tech was very informative and made sure to explain details

Got this protection plan for my laptop but did not end up needinf it but better safe than sorry.

This is a most have because I had 2 laptops since 2016 that kept causing problems and had spent a lot of money on repairs. I got fed up with laptops messing up every time so hopefully if my new laptop has issues it be within the extended warranty .

Excellent service, quick turn around time, will certainly get it again on my next product.

Has Lasted for 3 years! I’ve yet to file a claim but plan to do so very soon

Very functional and very good quality, I highly recommend it.

With having kids around, this is cheap insurance and peace of mind.

Great purchase will search for similar in the future

This is my first laptop purchase. I was happy with it, except the battery didn’t hold a charge very well, and somehow I lost my operating system (let someone borrow)and now waiting for it to be fixed. I am happy with my purchase. Just taking awhile for manufacturer to fix.

Well worth the cost for the protection that you get from it.

Have not used service yet, the person at the store said just bring it in if I have any problems.

My experience was good so far, its a good investment and look decent.

Versatile between laptop and tablet. Awesome touch screen.

Absolutely love Geek Squad. Completely worth every penny. These guys know there stuff. Every electronici buy has Geek Squad protection.

I got this computer months ago, no major issues yet, so no need for me to call Geek Squad for customer service. I’m sure that if it ever happens, though, they’ll be there to help me out.

Called a few times and received easy to understand the instructions that I received

Good peace of mind knowing your taken care of nice people