Customer Ratings & Reviews

Geek squad is the best, both at the store and home visit. When my issue could not be resolved at the store, they did an in-home visit and resolved the issue in less than an hour. So grateful I got this protection! They don't mind how many times you reach out for their assistance they are always glad to help.

So far after 3 weeks there has been no need for Geek Squad service.

Better to be safe than sorry! Am I right? Great price for protection plan!

I bought this for the sole purpose of completing my school assignments with the added benefit of using it as a tablet. It does a great job at it and has helped me reduce the weight of my backpack by a lot as well.

Knowing that my device is covered for accidental damage gives me total peace of mind, especially since accidents can happen when you least expect it. No-brainer.

You can always use more protection dependable and a smart purchase.

The team was very nice and informative with helping me pick a good laptop for school

The Geek Squad protection program is one of the best protection plans I have ever purchased. My computer was damaged, I brought it in my Chromebook and they assisted me with no issues. My computer ended up being lost when shipped back after repair. They made sure to help me get a replacement and showed a lot of empathy. I will always purchase a Geek Squad protection plan.

The best protection plan ever would highly recommend buying I’ll be buying again

Absolutely worth purchasing the extended warranty. I have had my laptop for about two months, and my cat accidently jumped onto the screen, cracking it. Took it in to get it fixed and replaced within a week and a half. Great turnaround time and they kept me informed the entire time from shipping out, waiting for new screen, and shipping it back to the store for pickup.

Love this protection. It gives me peace of mind when using my device on the go

I highly recommend that you get extra protection from Geek Squad/Best Buy for your electronics and computers including tablets. You never know what may come about with your electronics and computers and tablets. This particular protection plan is just what I needed because I had a laptop that went bad after 3 months of purchase date. They took the quality time to fix it and I saved big bucks. Don't take it for granted I highly recommend that everyone have a protection plan. Geek Squad agent is awesome and helped me throughout the repair process.

I have always purchased geek squad protection with all my best buy purchases, it has come in very handy with tricky situations that i otherwise would not be able to handle.

Got my computer back up and running no problem get the protection plan you WILL need it.

The best one year protraction I felt way safer being clumsily either my laptop

Great insurance for my new daughter laptop. I hope to not use it anyway.

it's nice to know your covered if anything unthinkable should happen. And with the insurance its just a waiting game

Haven't had to use it yet hope she don't . I bought just in case of user error if repairs should be needed I'm sure a best buy will be close to her collage.

My new gaming laptop (very expensive) was not working well. Just happened to get the one that had issues, luckily we got the protection on it. After taking it in and Geek Squad did a great job fixing it, it still was having issues in other places. They happily replaced it with a new one and we haven’t had issues since. They were extremely nice and friendly! I know there are times when I have brought items back to other companies and they make you feel as though you are trying to steal from them... I definitely didn’t feel this way with Geek Squad! Thank you!

Definitely need to have this to my product and would like to buy in the future