Customer Ratings & Reviews

When I told them I didn't need the membership because my company has IT and it's a company computer, they didn't seem to want to take no for an answer. They kept sending new people to talk to me about why the membership will save me money in the long run, so I agreed to it. I don't need it and wish I didn't agree to give them $200 for the membership. Then I just needed them to install the newest Windows update, they didn't tell me that would cost me another $100 and it took them 4 or so days to install a Windows update.

I can count on them to come fix anything I have a problem with.

Absolutely the best purchase I have ever made. It was so easy to use. The Geek Squad teem was amazing. I will always buy a warranty!

Worth the money. On top of the manufacturers warrantly.

Lenovo Yoga 7i 15.6. Sturdy laptop with premium construction and chassis. The I7 Evo processor from intel holds up well enough with some data basing and multiple active tabs. Gotta say definitely see a slowdown with any kind of simulators, games. What we all want is a 4K ultra book with a 1tb ssd 16 ram and Ryzen 7 processor with 450+ Nits of brightness. The brightness is mediocre in any kind of sunlight. I have returned this model for the 14 inch edition but it seems to have the same issues with brightness and ram. Lenovo don’t handicap yourself bring back the legion slim 7i and get thinkpad keyboards for all of your student, business and gaming laptops. Not trashing the build however it is not worth $1100 despite the overall build quality and reliability, this laptop has noticeable compromises in hardware and components. -T

I have use this warranty several times with other products and it has never let me down. They always take good care of the service and will replace it if they cannot fix it. Used it with my old MacBook and they replaced it without hesitation

Totally worth the piece of mind. The more complex these devices get, the more ways they have to fail.

Great warranty protection that must be purchased when you must use your product daily. In tim, something will break.

Getting this was a great gift for my father in law. He truly enjoys it and would recommend it to anyone

The accidental geek squad protection is excellent when you are a person that needs to carry your tech everywher. The department offers excellent service and I believe that everyone that invests in technology should include this protection

I needed additional protection for this computer especially since it is for my son who is going off to college. He can take it to a Best Buy near his college should something go wrong.

On expensive purchases, I always supplement my manufacturer's warranty with a best buy one. They are great to have and hopefully be something you never need.

Anytime you need anything they are always available, I will forever purchase geek squad with all my electronics

Never liked Dell until now best decision I could have made I love this laptop.

MY laptop was assessed promptly and I received a replacement without any hassle. Thank goodness for my geek squad protection. Protect your purchase it's worth it.

The agents set up my computers for my business. My previous computer stopped working and they were able to set up my system. Great attention to detail. Great experience working with them. They also provided in office asssitance for any computer issues.

Purchased this warranty with the piece of mind that my computer to fully covered if anything were to happen to it. Not much money for piece of mind.

These guys are very helpful. Unless you u leave your laptop at home at all times like me , u should definitely opt in for their protection plan. It will save you a lots of runaround in case something happens to your pc

I purchase Geek Squad on all of my purchases. Gaming consoles, laptops, etc. I recently bought a 3 year Geek Squad for a new laptop. The service is great as always! It’s been very helpful to have on all of our devices. We wouldn’t go without it! Thanks!

I truly think investing in geek squad is definitely worth it, especially is you have a lot of electronics like myself. In the past few years I have purchased a laptop, 4K TV, kindle, new Samsung phone, google nest cameras and they cover it all!