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Customer reviews

Rating 4.6 out of 5 stars with 11912 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 11,912 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My aunt had it and used it all the time so I know if something happens I’ll be happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have protection for years here and had no issues at best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covered my headphones for a year w/ great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 year accidental or multiple year accidental protection is a most for smaller appliances like headphones, chargers, etc. I unfortunately ruined some good skullcandy headphones accidentally and got it covered within that first year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worries, be happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im protected. What more can i say. I love when something goes wrong, i dont have to worry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the geek squad warranty. Other places offer warranties but you have to send the item in and wait at least two weeks or more for a decision to be made, with the Geek Squad you take it in and they fix or replace it in a few days. I highly recommend their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased Accidental Geek Squad Protection in the past and I have to say that they service is of great quality. I will continue to purchase the Protection Plan yearly. Excellent service. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was super easy to fix my computer situation at first they tried to save my actual computer but once they realized that wasn't an option I relatively easy was able to just repurchase the same naked model I owned for it was in stock

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance added

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use the insurance yet but love knowing it there if we need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    first computer purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first laptop that I bought on my own and $100 is honestly a lot for me to pay for a laptop so I had to make sure that my laptop was going to be protected and after talking it over with the Best Buy employees I found a Geek Squad was the best purchase for my investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great To Have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 'physical' (for damages that might occur - like dropping the computer, cracking the screen, spilling coffee on it, etc.) Geek Squad protection plan because my laptop travels frequently. Always good to have because you never know what might happen on the road....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are certain products from Best Buy like this protection I always by if the purchased item’s price warrants such. I feel better knowing I’ve got a cushion if something happens to my purchased items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Retired

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my computer but I find that it’s small and I’m really need to learn to use it so I really like it but I’m having trouble with it So if my service has how do use the computer email me and I’ll contact you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used twice already

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped me with a driver problem with connecting my new computer to my old printer. Also helped with an update that did not download correctly. Agent did not talk down to me, was very professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For once, Honest techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These techs at Clearwater were wonderful to work with. Highly recommend. They were honest from the minute I walked up to them. Thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell touch tablet/laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop tablet. Only thing I don't like is the battery doesn't last very long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A++++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and very good business and takes care of customers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer, dryer, laptops for me and my grands awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need this if you are hard on your electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for my son's laptop. He is hard on his electronics and I've used these protection plans in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is worth the money and the geek squad are always willing to help problem shoot or offer advice on helping to solve a problem and fully find some sort of solution. I recommend purchasing it to protect your product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like the service that i recieve from the geek squad, i took my computer in to get check, and they fixed it in 1 day

    I would recommend this to a friend