Customer Ratings & Reviews

We haven’t had to use it, but it’s great to know that we will have additional warranty should something happen to our laptop.

I have used Geek Squad protection with all my products. They are reliable and very knowledgeable.

I haven't had to use it on the computer I just purchased, but have had to use it in the past, and the help I received was AMAZING. I highly recommend getting the Geek Squad protection.

Worth it. You never know what can happen. Also, support means that I can always have someone to talk to if things start going sideways.

Very worth it, especially if you have children. You never know what might happen and with this coverage I don't feel like i need to wrap my computer in bubble wrap and put it in a plastic bag when I'm away from it.

We haven’t had to use it on the item we bought it for, yet. But from past experiences with this service, we are confident that they will take care of us.

After having my Chromebook for three weeks the screen was accidently cracked. I took it in for repair and they had it back in a little over a week. Nice job Geek Squad!

Geek Squad protection always a good idea on a expensive item.

Great protection for a great price without unnecessary risk

Have all questions answer great timing and attention and buying for all my items

Fast for gaming and graphics work, but runs SUPER hot. You need a well-vented space to work in. DO NOT use it on top of a comforter or other soft surface. The heat buildup will actually hurt you when you pick it up again.

The laptop is nice, easy to use, easy to work , I personally prefer it more than the other laptops, Hp is a good company

Had to use this to repair a laptop, A must have for those unexpected errors or.... who know how that happened? Get this or beware. Don't be left out in the cold with a dead pc.

Love Geek Squad. I will buy anything I can through Best Buy as well as the extra protection. This protection not only covers defects in the hardware, but if I accidentally damage my item.

I had my sound system go out eight months after I bought it something simple bad board inside I’m so glad I bought the geek squad coverage I would recommend at least getting a year on any electronics

What a wonderful deal . Purchased it for a friend who’s financially not in a good place . This was a wonderful price . The Represenative on line was outstanding. Kudos once again to Best Buy Staff

I love how easy it is to manage. But i wish i could download more apps

It was not clarified to me at the time of purchase that the protection is not really extended warranty. Once you use it it is gone - single use.

Glad This Was Upmost Concern And Now I Can Sleep At Night Knowing This Product Is Safe

I am not the most careful person with technology. A year after getting my laptop I dropped it and cracked the touchscreen. Luckily I had the geek squad service and they repaired my screen for no cost! Definitely worth the price!