Customer Ratings & Reviews

My daughter had the drop protection and had to get her screen replaced at college. This protection plan covered the cost. Be aware that there is a max. value on this plan which I didn’t know when I purchased it.

The staff was very helpful in finding the product I need. My device is working very well. The agent was very professional. Wearing masking per CDC guidelines. Install my product and product is working well.

The staff was very helpful in finding the product I need. My device is working very well. The agent was very professional. Wearing masking per CDC guidelines. Install my product and product is working well.

I know they are good from previously using so I would definitely recommend

I purchased this protection and used it once already for a faulty locking mechanism on my laptop. It was probably covered under the normal warranty but this way there were no questions asked.

I can't say enough about having good technical support as well as bringing my laptop in to do a complete restore by the professionals important to have this service

Glad This Was Upmost Concern And Now I Can Sleep At Night Knowing This Product Is Safe

Geek Squad is always there to answer any questions you have and can get you back up and running.

I suggest this for everyone . I’ve had a few time I’ve needed to save me with my electronics and they are great! Always fixed my issues and answered my questions. Thank you for great service!

Bought the protection for my daughters laptop... of course you have to think of kids and how they handle their equipment. As for our daughter, she didn’t take care of her laptop so well so this was a great investment!

The team was really friendly and very knowledgeable and able to support me bu identifying the problem with my computer

No matter what I do they will replace or fix the gear. Accidents happen

They help me with my computer and showed me what to do with it

We buy a geek squad plan on most products we purchase from best buy. Have not always needed to use it but so grateful to know the option is there. When I have needed to call geek squad for help on a product I am always happy with the assistance I receive.

This his has to be the best thing ever! I had 2 laptops that needed attention and it didn’t cost me a dime. In store service or in home is absolutely the BEST!!

Worth every penny. Wouldn't purchase any electronic device without this protection. Geek Squad members rock.

Reasonably priced for a one year warranty. Geek squad was very helpful!

the service center sticks and items always get sent back to the stores and are not fixed properly but the insurance is worth it if you can deal with the hassle.

I've only had to use this warranty once with a microwave. I had no problems and received a replacement immediately.

Definitely recommend getting this. Thanks to my Geek Squad protection I was able to get full credit for the laptop I accidentally spilled coffee in. It was almost expired, I decided to get 3 years this time.