Customer Ratings & Reviews

I havent had to use it yet but I love the fact that anything goes wrong my product is covered

Our salesman was very knowledgeable and helpful on meeting what I needed for personal basic use!

Awesome to have when knowing that extra layer of help is there when item experiences a problem or even if having questions of item also.

GOOD PROTECTION FOR 1 YEAR COVERING DAMAGES FOR THE LAPTOP. GOOD PRICE FOR THAT PERIOD OF TIME

Geek Squad crew is knowledgeable and reliable. I trust them with all of my electronics.

Took my laptop because it wasn't holding charge and they said it was going to take 4 to 5 weeks to get it back but I got it in 2 weeks and they send updates as to what is being done which is a plus.

I purchased this protection and used it once already for a faulty locking mechanism on my laptop. It was probably covered under the normal warranty but this way there were no questions asked.

The agents worked through, and explained the new, and improved high quality computer to me, and answered all my questions, so I could understand for future improvements, and work I will be using this computer for.

Great customer care, quick and effecient! Will solve issue in a timely manner.

I suggest this for everyone . I’ve had a few time I’ve needed to save me with my electronics and they are great! Always fixed my issues and answered my questions. Thank you for great service!

This will always be worth your buck in any product you want to keep safe.

The warranty covers almost everything. They thoroughly explained everything to me and answered all my questions.

The geek squad have been just a moment away. If I had any issue they answered my question quickly and concisely.

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I guess it was ok I never had to used the service. But, it was there in case I needed it.

Haven't needed on this particular item, but we pretty much get it with all of our purchases. Always excellent service

I bought this Geek squad service when I bought a laptop for my granddaughter. It was well worth it when I had to take it in. They fixed it with no charge. I would reccomend getting it.

Definitely needed coverage for my Acer Nitro 5 Gaming Laptop. A little bit expensive, but you never know when you need coverage) insurance on an expensive product like I bought. Once again, it comes in handy when needed!

Wonderful service that Best Buy provides is the thorough service of geek squad

Always need to have extended support for your new technology purchases and this one is a good one to have.