Customer Ratings & Reviews

Geek squad helped me with ALL my laptops or computers! Would always recommend using geek squad!

Makes it easier to keep the laptop updated and any virus removed.

Great service. Whenever i had an issue i go to them & problem solved. Very knowledgeable

The staff was very helpful in finding the product I need. My device is working very well. The agent was very professional. Wearing masking per CDC guidelines. Install my product and product is working well.

The staff was very helpful in finding the product I need. My device is working very well. The agent was very professional. Wearing masking per CDC guidelines. Install my product and product is working well.

I recommend geek squad to anyone and everyone, the squad sets the standard in service

Someone knocked into our laptop and it fell. We thought it was okay until we turned it off later and noticed a crack on the screen. Fortunately we have the warranty on it and took it back to Best Buy Geek Squad. The timeframe they gave to have it fixed was right on the money and we have not had an issue with the laptop since.

Haven't needed it yet but sure feels good knowing I have it.

Very helpful and very timely response. My laptop wasn't holding charge and the keyboard wasn't working properly.

We bought one earlier and did not get Geek Squad protection. My daughter broke it and now I have a paper weight. Always get Geek Squad

Great help very fast on finding a solution and very respectful and friendly

I purchase it to keep from being sorry that I didn't. I use it a lot. I just make the appointment, show up at the appointment, and Geek Squad just takes care of it.

Peace of mind with a high schooler using an expensive laptop. Haven’t have to use the warranty yet. And hope will not have to. But just the peace of mind, in case is worth the price.

My daughter had the drop protection and had to get her screen replaced at college. This protection plan covered the cost. Be aware that there is a max. value on this plan which I didn’t know when I purchased it.

Was great, had to get it for my first laptop and ended up using it within 4 months because of accidental damage while in my bookbag.

Great to have thw knowledge that if something happens.that my laptop is covered.

This protection was just what I needed to protect my computer would buy it again

I am so thankful for the extra fl protection for my new computer that is being used for nursing school.

I can't say enough about having good technical support as well as bringing my laptop in to do a complete restore by the professionals important to have this service

Definitely recommend getting this. Thanks to my Geek Squad protection I was able to get full credit for the laptop I accidentally spilled coffee in. It was almost expired, I decided to get 3 years this time.