Customer Ratings & Reviews

Always helps when I have a problem I can’t figure out. Super friendly and always fast and helpful

I love their service and the range of what they cover is amazing. I recommend anyone getting their warranty to protect their products

Must have for teenagers with laptops. We had one major breakage that would have been a death sentence for the computer. It was repaired for nothing! The only downside was it took 4 weeks to get it back.

Great option for major purchases! I no longer worry that my accident prone husband will spill blueberry smoothie on this one... at least for 2 years it will be replaced without large amounts of money out of pocket. Get the warranty or you will regret it!

Always, always get the guarantee! Third time I've had to use Geek squad. Timely, knowledgeable, friendly workers. Got my computer back better than before and at no extra cost with guarantee.

When you buy insurance you expect this to respond, because here if there are answers as we imagine, I recommend it widely, we should not take it as an expense but an investment. If something happens to your good they are to support you, without hesitation

They are always on top of thing and do there best to get things done

I have never had a bad experience with geek squad, they have always been helpful to the max. Willing to take their time with you to explain, suggest and in some cases refunding items you are simply not happy with.

Always love adding Geek Squad service coverage because they do great work.

Bought the accidental protection for both of my new laptops. Since children can make mistakes, this makes me feel more protected. And, Geek Squad has been very useful every time I've called.

I have been satisfied with Geek Squad in the past, hopefully I won’t have to use it but incase I do I’m happy I can bring my computer to an actual store instead of dealing with shipping it out.

I purchased this because the Geek Squad took care of an issue I had with a phone and I decided that I would always use this service because they are very knowledgeable!

I do not think you should spend the money on a laptop and not protect your investment. I often times have to use my Laptop other places than my desk and I can be clumsy. Accidents do happen!

Very good service quick and hassle free process. Repairs done in a timely manner.

The Squad is the best thing!!! Never had a problem they couldn’t resolve quickly!

Geeksquad is a great service. Would recommend to add protection to all your devices

I have used the Geek Squad to install my wife's new backup camera, car stereo, and speakers at no cost (part of the service) and well as repairs on my computers

I had an issue with my laptop took it back to the store the geek squad check and gave me a diagnosis and repaired with no charge to me. It very good to have

The agent solved my laptop issues.The best services given by geeks squad

Everything thing I purchase from Best Buy i get the protection plan. It is so much better than other stores. I only wished they renew when expired.