Customer Ratings & Reviews

I bought this service for my laptop because I thought I may run into issues with my electronics in the future. If you think your product runs into frequent technical issues, definitely recommend buying it.

The staff was super helpful in finding what i needed!

Geek squad is always essential! Comes very much in handy when you need them!

Geek Squad set up my new computer to run smoothly and they help me when I am in trouble with computer. Thanks to Serina, Danny and Jerry( especially Jerry's great patience).

LOVE their warranty services! Super convenient and cover pretty much everything anyone could ever worry about

They fixed my broken laptop without any service fee or any sort of charge since I had the warranty!

Have not used it with the product but have had it in the past and it is well worth the money. Hope I never need to use it.

Had to use the 1 yr protection twice in the first couple months of buying the Lenovo laptop. Damage was documented as “dropped” but it was not. I was sitting in the room as the laptop was closed after use and cracked. Now the 1 yr protection is exceeded, even if the same issue occurs rather than charge the manufacturer for a defective item. Technicians were always polite. Service messages were timely.

Great screen and color. Just take size into consideration when buying a laptop bag.

Guy was really good at giving advice on what laptop to got with

The tech agent put all of my apps on my laptop. Whenever I run into a problem, I bring my laptop to the Geek Squad and they resolve the problem within minutes.

The agents helped me troubleshoot and take care of updates

Tho I haven't had to use the Geek squad to come out for any laptop issues they have been out to install it as well as my television. They do a great job, are patient with questions and never have any problems after they leave.

Thankfully my Wife has not needed the Geek squad for any issues on her Chromebook, but the extended warranty is well worth the price.

Best value for your money highly recommend I got this because I wanted to have protection against everything it could possibly happen to

The Geek Squad Protection is worth the money spend on computers. I have problems with my computer they can always fix it especially removal of virus and malware.

I bought the extended warranty for peace of mind to cover my computer

All I am going to say since I have not had any issues thus far with my Indigo HP laptop is that insurance matters.

Bought this protection plan for my son as I upgraded his computer and he had ruined 2 previous laptops given he is young; glad I have this just in case it is needed.

I love that best buy offers protection plans for their products. Sometimes life happens and its always comforting to know that you are in good hands!